POSITION SUMMARY:

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

As a Master Hair Stylist at Nemacolin, you will play a pivotal role in maintaining the high standards of our salon services. This position requires a seasoned professional with an extensive background in the salon industry, demonstrating a mastery of various hair styling techniques. Your primary responsibility will be to oversee and elevate the quality of services delivered to our esteemed members and guests.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

Service Excellence:

Execute exceptional hair styling services, setting the benchmark for quality and creativity. Provide expert consultations to clients, ensuring their desires and expectations are met with precision and attention to detail. Stay abreast of industry trends and integrate innovative techniques into the salon's offerings.

Quality Assurance:

Conduct regular assessments of salon services to ensure consistency and adherence to the resort's high standards. Implement and maintain best practices in hygiene, safety, and sanitation within the salon.

Team Leadership:

Lead and inspire a team of skilled hair stylists, fostering a collaborative and positive work environment. Provide ongoing training and development to enhance the team's skills and keep them updated on the latest trends.

Member and Guest Relationship Management:

Cultivate and maintain strong relationships with members and guests, creating a loyal customer base. Address guest concerns and feedback promptly, ensuring a high level of satisfaction.

Inventory Management:

Oversee the procurement and management of salon products, ensuring a well-stocked inventory of premium hair care and styling materials.

Promotions and Marketing:

Collaborate with the VP of Wellness and Spa along with the resort's marketing team to develop and execute promotional activities to attract new guests and retain existing ones. Participate in marketing initiatives, such as photo shoots or fashion events, to showcase the salon's expertise.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Pennsylvania state Cosmetology License or ability to obtain a Pennsylvania Cosmetology License due to currently having a valid Cosmetology License in another state. Proven experience as a Master Hair Stylist with a minimum of five (5) years’ experience in a luxury salon environment. Able to sit 80%, walk 10% and bend 10% of time. Must be able to speak English.  Highly articulate/well-spoken (will provide proper resort / knowledge training) Ability to work a flexible schedule, including holidays and weekends. Up-to-date knowledge of current trends/skills. Proficient in a wide range of hair styling techniques including cutting, coloring and texture styles. Excellent leadership, customer service and communication skills. Ability to work in a fast-paced and dynamic environment.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

 

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

 

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

 

ASSOCIATE PERKS:

 

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

 

Attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental, and vision insurance. Long-term and short-term disability insurance Employee and educational assistance program Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort On-site uniform and dry-cleaning services Discounted meals during breaks in associate break areas Wisteria Associate Community Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles. Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

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