The Material Coordinator III is pivotal in managing warehouse operations, ensuring customer satisfaction, and leading a team of Customer Service Representatives (CSRs). This role demands maintaining high service levels, managing communications, and ensuring efficiency in handling customer orders and shipments. **Role and Responsibilities:** 1. **Customer Service:** 2. Provide top-quality service for customer satisfaction. 3. Address customer complaints and suggestions promptly. 4. Adhere to customer requirements and ensure timely responses to all inquiries. 5. **Operations Management:** 6. Monitor and report Key Performance Indicators (KPIs). 7. Support Operations/Facility Management in achieving facility goals. 8. Develop weekly production schedules based on customer demand. 9. **Team Leadership:** 10. Promote a culture of excellence, collaboration, and responsiveness. 11. Train new material coordinators as needed. 12. Assist in tracking billable hours and managing client billing. 13. **Order and Inventory Management:** 14. Responsible for new part, supplier, and OEM setup in WMS. 15. Conduct daily cycle counts and manage order discrepancies. 16. Ensure all necessary paperwork and shipping documents are handled efficiently. 17. **Communication and Reporting:** 18. Ensure responsive communication with customers. 19. Provide detailed responses on shipments and receipts. 20. Send daily shortage reports to manufacturing plants. 21. **Quality and Improvement:** 22. Collaborate with the CI/Quality team for maintaining operational and quality procedures. 23. Actively seek to improve services and streamline customer service functions. **Job Skills and Specifications:** + Attention to Detail/Quality: Ensure superior execution of customer requirements. + Interpersonal Communication: Serve as the primary liaison between the warehouse and customers. + Teamwork: Foster strong relationships and teamwork within the CSR team and operation. + Leadership: Demonstrate effective leadership skills. Salary: $28 Monday To Friday Interested Please send Resume at: tifa899@kellyservices.com As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Why Kelly ® ? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.