Within ASML the Customer Support (CS) sector is responsible for the maintenance and continuous improvement of ASML systems at customer locations. One of the departments in this sector is Field Factory EUV installations, which is responsible for providing installation support to customers and service engineers within the Customer Support organization. The Material Handler ensures material and tool readiness to execute complex installations.
To support the install of leading edge lithographic systems, at the customer site, within specification, on time, with quality exceeding the customer’s expectations.
Role and responsibilities
Based on the daily plan of the installation, ensure the required tools and materials are available at the right time at the machine. Return materials and tools and packaging material to ASML or to the customer warehouse. Check tools and materials for deviations in their 12nc number, quality and cleanliness.
Take action to get deviations resolved. Solve wrong deliveries and wrong material delivery issues. Reporting defects and missing or wrong parts and tools, and take corrective and preventive action.
Work with the CS install project team to ensure tooling preventive maintenance and calibrations are up to date and scheduled with regards to installation planning. Administrative processing of transactions such as maintaining the build-in/build-out list in order to maintain a correct configuration of the installed machine in SAP.
Assist in the delivery of spare parts and special tooling during escalations
Work with Install Team and local Logistics team to process material notifications for DOA’s
Education and experience
High School diploma required
Minimum 1 year work experience in a similar role.
Minimum 1 year experience with SAP or a similar software in a warehouse environment preferred
Minimum 1 year experience in MS Office (Excel, Word, PowerPoint, etc.)
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Be able to influence without power of borrowed resources.
You will be working in a very dynamic and high pace environment.
Open for cultural differences and able to work with site of different culture and WOW.
Motivated, pro-active, self-driven, and flexible.
Good hands-on skills.
Good coordination skills and communications skills.
Good documentation skills
Multi-task player and good ability to work under different working environment pressures.
Good team player and committed to the success of ASML
Good customer skills.
Verbal and written language skills in English.
Experience and knowledge of the Microsoft suite
Other information
Legal/export license control (see below)
Expect to spend more than 75% of the time inside the clean room in full PPE.
Flexibility to travel up to 25% with uninterrupted periods of several weeks in a row.
Must be willing to work flexible shifts including nights, weekends and holidays.
Will work 12-hour shifts.
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 35-45 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
You must be work authorized in the United States without the need for employer sponsorship.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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Request an AccommodationASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company’s reasonable accommodation process.
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