Job Summary

Job Description

What is the opportunity?

We have an exciting opportunity for an experienced Administrator to join the team in Birmingham on a permanent basis. Assist with the day-to-day administration for the team, completing a range of administration tasks as requested to support team activities.

What will you do?

Finance and accounts, including debtor management.

Ongoing case file management.

Answering incoming telephone calls.

Managing incoming office emails and E-Reader.

Issuing reports and invoicing.

Management of Part 25s.

Management of follow up reports.

Responding to standard quotation requests.

Assisting colleagues in general office administration as necessary.

What do you need to succeed?

Must-have

Intermediate knowledge of MS Word/Excel/Outlook preferred.

Genuine interest in the Pensions sector, with a willingness to develop knowledge of own department, the wider business, and the Financial Services sector.

Completes all work according to procedures and standards.

Must have good attention to detail and double-checks the accuracy of information and work provided.

Takes accountability for own work, with ability to meet deadlines/work within restricted timescales.

Able to prioritise workload and identify when they need support to achieve goals.

Assists team members as required and works effectively with colleagues.

Asks for support to improve understanding and to complete tasks where necessary.

Collaborative and inclusive approach to work.

Adapts to change quickly and easily.

Shows willingness to learn new approaches to accomplishing work activities.

Excellent communication skills, both written and verbal.

Nice-to-have

Previous administration experience within pension/financial services.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible working options fully supported.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

Address:

81 COLMORE ROW:BIRMINGHAM

City:

Birmingham

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-08

Application Deadline:

2025-01-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.