Washington, District of Columbia, USA
4 days ago
MDM Administrator-Mobile Device Engineer

The world of investing is fascinating yet complex. While hundreds of first -time investors are turning to the markets to help pay for their homes, send their children to college and secure their futures the mission of the Securities and Exchange Commission (SEC) is becoming all the more vital.  GDIT is excited to support the SEC in as it seeks to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC’s IT infrastructure. Our dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking a MDM/Mobile Device Engineer in Washington, D.C. The selected candidate must be a US Citizen (without dual citizenship) and able to obtain a Public Trust Suitability clearance, per contract requirements.

Position Duties:

Provide system administration of Mobile Device management (MDM) solutions

Support, maintain and troubleshoot MDM systems

Support escalation and root cause analysis activities

Support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security

Address client queries over the phone and resolve mobile device related issues

Required Skills:

5 years work experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems

Must have experience with the following technologies: M365, Intune, Apple Business Management, AirWatch

Must be able to work in a high-volume workspace

Experience with current models of phones and tablets  

Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2012 / 2016, Active Directory

Must have 2 years’ experience configuring devices with Department of Defense Security Technical Implementation Guide (DoD STIG)  for the iOS or Android. 

Must have experience with troubleshooting mobile device issues such as, bugs, enhancements, user interface problems, and enrollments in a Mobile Device Managers (MDM). 

Familiarity with government best practices surrounding mobile devices is required.

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