Woonsocket, RI, 02895, USA
1 day ago
MDM Engineer
Job Description Insight Global is seeking a MDM Administrator to support a Fortune 100 retail pharmacy company. This Mobile Device Management (MDM) Administrator will be responsible for Systems Administration of the MDM AirWatch cloud and the design and support of hardware, software, and cloud services to help deploy, manage, track, and audit mobile devices. The MDM Administrator will act at the Teir-4 level and is responsible for system architecture, tracking, and troubleshooting mobile devices and administering the AirWatch cloud environment for our business units. This individual manages, maintains supports, troubleshoots, and optimizes the mobile cloud environment, its related mobile devices, and suggests adjustments and new system designs for future needs. The Mobile Device Administrator ensures that all mobile devices and activations comply Clients policies and procedures. Responsibilities: -Responsible for tracking of device inventory in the MDM cloud environment and performing audits of the AirWatch system. -Telephone, e-mail and on-site problem diagnosis and resolution. -Systems Administration of the MDM AirWatch cloud. -Administering and maintaining of the AirWatch Installation and configuration systems at Client with level 4 support -Be a mentor and work with other vendors and on-site vendors that support the MDM, and telecommunication systems. -Enforce mobile device policies and procedures in the MDM AirWatch environment. -Provide support for loading commercial off-the-shelf and in-housed develop mobile applications into the AirWatch application catalog and help deployment of those applications. -Liaison with Clients business units and AirWatch consultants for installations, deployments and, troubleshooting of new AirWatch releases and evaluate new OS mobile device releases for IOS, Android, and Windows. -Respond to requests from internal and authorized external business units in a timely manner. -Prioritize and execute tasks in a time-sensitive environment. -Work with a team of engineers to plan, design, develop, build, and deploy new MDM solutions. -Interface VMWare cloud with ActiveSync in the current AirWatch cloud and support the development of new MDM non AirWatch solutions. Compensation: $50/hr to $60/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -4+ years of relevant work experience managing Android mobile devices -3 years of AirWatch MDM administration and support -Intermediate Microsoft SQL and PowerShell skills -Ability to track device inventory in the MDM cloud environment and performing audits of the AirWatch system -Ability to offer telephone, e-mail and on-site problem diagnosis and resolution -Ability and desire to conduct research and resolve tickets from the end user community for mobile device issues and new products. -On-call and available to independently monitor requests after-hours/weekends -AirWatch Professional Certification null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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