At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.
Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines
Join the MercyOne Family! We are looking to hire a Case Manager RN !
As a Case Manager RN at MercyOne, you will apply advanced psychosocial theory and methods to individuals of all ages, as well as couples, families, and groups, with appropriate regard for the complexity of given problems. Responsibilities include providing advanced evaluative, preventive, therapeutic, restorative, and personal care services to meet the complex psychosocial needs of MercyOne patients and their families, enabling them to better utilize medical care resources and achieve optimal health. This may include providing consultative services to rural hospitals, home care agencies, and long-term care facilities. As assigned, provides social work services to patients at any point on the continuum of care, from consultation to post-discharge follow-up. The role will also involve navigating financial advocacy for patients and maintaining industry knowledge on billable services. Interaction with individuals across diverse age groups may also be required.
ESSENTIAL FUNCTIONSCommunication and Interpersonal Skills: Promote positive relationships with physicians, hospital staff, patients, families, and the public to enhance perceptions of patient care.
Resource Management: Assist in managing resources to achieve quality and financial goals.
Problem Solving: Investigate and resolve barriers to ensure successful outcomes.
Caseload Evaluation: Adjust caseloads based on organizational needs.
Information Sharing: Keep Care Management RNs and social workers informed of institutional updates and departmental communications.
Professional Development: Maintain current clinical expertise and promote growth among colleagues.
Support for Leadership: Assist the Director with personnel evaluations, timekeeping, employee counseling, disciplinary actions, hiring, orientation, and maintain accountability for assigned areas.
Accreditation Support: Help the Director with departmental accreditation requirements.
Comprehensive Assessment: Conduct thorough evaluations of individuals' health statuses, including clinical conditions and support systems, to identify needs and make appropriate referrals.
Interdisciplinary Coordination: Monitor and coordinate care plans that involve the individual and their support services throughout the healthcare continuum.
Documentation: Accurately document case management plans, addressing clinical needs, barriers to care, and resource utilization in a timely manner.
Financial Knowledge: Demonstrate understanding of financial and reimbursement processes to manage medical costs effectively.
Length of Stay Management: Address issues related to length of stay and level of care compliance.
Patient and Family Education: Provide information to individuals and families about benefits, resources, levels of care, and transition processes across the healthcare continuum.
Adaptability: Modify case management approaches based on patient/family progress and feedback.
Data Collaboration: Work with physicians, directors, and staff to collect and report data for evaluating outcomes and improving quality and efficiency.
Additional Duties: Perform other functions as needed to support patients, families, and departmental goals. Responsibilities may be adjusted at the discretion of the Director.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIREDExperience: Minimum of three years of clinical experience as an R.N. or Social Worker, working with multidisciplinary teams.
Licensure: Licensed as an R.N. or L.I.S.W. by the State of Iowa.
Certification: Specialty certification preferred.
Training: Completion of Mandatory Reporter abuse training specific to the population served within three months of hire.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.