ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Ensure customer satisfaction through efficient and friendly service.
Oversee daily operations including opening and closing procedures, cash handling and inventory management. Responsible for weekly supply and food orders.
Supervise, train and develop new baristas, ensuring they understand Starbucks and MercyOne standards and values.
Address and resolve customer complaints and barista issues promptly and professionally.
Ensure adherence to all MercyOne and Starbucks policies, procedures and health and safety regulations.
Work with the Retail Manager – Auxiliary to ensure sales goals are established and met.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.