General Description:

The Mechanical Support Lead is responsible for completing assigned duties to ensure customer, team member, and vendor satisfaction. The Mechanical Support Lead contributes to design, fabrication, and installation efforts across all engineering disciplines with the Byrne Engineering team at large. The Mechanical Support Lead also gathers technical data and context around project requirements and manufacturing process events, escalates technical support to maintenance, production, quality, and other functional groups, and makes sound recommendations based on quantitative and qualitative data. The Mechanical Support Lead completes these functions in the support of the manufacture of dairy-related products.

Job Responsibilities:

Responsible for achieving assigned goals in production, safety, quality, performance, and cost. Notifies others of mechanical malfunctions to increase productivity and equipment capabilities and begins to identify areas where operators can assist in resolving concerns. Responsible for complying with GMPs, SOPs, corporate and/or plant policies, rules, and regulations. Aids and supports all areas in the production facility as assigned by the supervisor/lead and begins to train and build competence in key areas in production, such as fillers, forklifts, and production lines. Responsible for gaining competence in online circuits and learning proper hookups made in the facility. Use critical thinking and expert judgment to determine and satisfy requirements, diagnose problems, and identify improvement opportunities. Design, implement, and execute project requirements as assigned. Identify recommended and required physical changes to equipment and processes to ensure maximum reliability and performance. Support coordinated execution of projects and tasks assigned. Mentor and train employees in duties and skills of this role as assigned or required Actively support the lifecycle of change and configuration management for equipment and processes Generate and maintain comprehensive documentation in well-organized repositories, including but not limited to proposed and approved changes, trial and production configurations, maintenance activities, performance/quality reporting, and related communications. Track and regularly report on key performance metrics to leadership as assigned. Develop and present potential actions/changes to lower risk, increase value/benefits, and/or leverage available resources to improve work cell performance. Establish and maintain positive relationships with customers, external vendors, and within the organization. Support capital and operational project planning and execution.   Develop subject matter expertise within the industry for equipment, processes, and innovation to support strategic initiatives. Compliance with all legal requirements concerning dairy processing and safety on their assigned shift and reports concerning their supervisor/lead. Works in a safe manner and reports safety concerns promptly to their supervisor/lead and takes corrective actions as necessary to ensure a safe environment. Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality. Ensures work areas are sanitary and strictly adhere to sanitation practices. Communicates effectively between shifts and other departments. All other duties as assigned by leadership.

Essential Knowledge and Skills:

Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measures, to sufficiently handle job tasks. Understand and respond appropriately to basic to complex employee, vendor, and customer inquiries. Read, write, and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need). Knowledge of the company's mission, purpose, goals, and your role in achieving each of them. Ability to operate facility equipment as required in assigned area. Knowledge of safe rigging techniques. Satisfactorily complete all company training requirements. Ability to interpret company documents and literature and UPC/code information. Ability to interpret and understand technical documents and drawings. Proficiency in mechanical troubleshooting skills. Proficiency in general design and fabrication techniques, including but not limited to MIG/TIG welding, basic carpentry, HVAC/refrigeration, conveyors, simple automated manufacturing equipment, and masonry. Prproficiency in maintaining safety, security, integrity, and appearance of equipment and facilities. Proficiency in using AutoCAD to create and modify technical drawings. Proficiency using Microsoft Word, Excel, and Outlook to track, retrieve, and manage correspondence and information. Proficiency in operating powered equipment such as fork trucks and telehandlers. Demonstrated ability to work effectively in a team environment. Satisfactorily complete all company training requirements. Ability to interpret company documents and literature and UPC/code information.

Education/Experience:

Minimum of GED or High School Diploma is required 3-5 years experience in mechanical fabrication or similar trade required 1-2 years experience in industrial automation or electrical trade preferred Experience working in a multi-site manufacturing environment preferred

Performance Standards:

Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager before the occurrence. Responsible for reporting to work in a condition to work. Responsible for being well-groomed and always dressed in business- and position-appropriate attire including ensuring compliance with GMP dress code standards. Comply with performance criteria, and standards of conduct as contained in company policy, employment procedures, and responsibilities as described in the company handbook. Maintain a safe work environment at all times and immediately report and take appropriate action to correct a safety concern. Responsible for completing all assigned tasks and responsibilities as assigned.

Work Schedule:

Requires morning, afternoon, and overnight availability any day of the week based on assigned shifts. Requests to be scheduled off for a specific day require advance notification and approval by the Supervisor/Manager. Salaried: Generally scheduled for 40-45 hours; more hours may be required based on the needs of the business.

Environmental Concerns:

Normally protected from weather and temperature changes, possible exposure to hot cold wet, humid, or windy weather conditions does exist. May be subject to exposure to ingredients used in the manufacture of food products including allergens. May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.

Physical Job Requirements:

Ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building. Able to wear all necessary personal protective equipment to perform job functions. Stand and/or sit continuously and perform job functions for a full shift with a meal break. Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations. Visual acuity corrected to perform job functions.

Work Location:

Syracuse, NY East Syracuse, NY Cortland, NY Lafayette, NY

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Byrne, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,000 to $98,500.