At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Responsible for reviewing and abstracting medical records to fulfill requests for health information. They ensure adherence to privacy regulations, organizational policies, and industry best practices while maintaining the integrity and confidentiality of patient information.Essential Functions: Review and verify incoming requests for medical information, including subpoenas, patient authorization forms, and other legal documents.
-Confirm the validity and scope of the requests, ensuring compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable privacy regulations.
-Collaborate with requesters and internal stakeholders to clarify and validate the nature and purpose of the requests.
-Abstract and compile relevant medical information from patient records, ensuring accuracy, completeness, and adherence to request requirements.
-Utilize knowledge of medical terminology and health record documentation to extract relevant data and information.
-Identify and redact sensitive or confidential information in accordance with privacy guidelines and legal requirements.
Qualifications
Education
High School Diploma or Equivalent required and Bachelor's Degree Health Information Management preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Experience in health information management, release of information, or medical record abstraction within a healthcare setting. 2-3 years required
Knowledge, Skills and Abilities
- Solid knowledge of HIPAA regulations, state privacy laws, and other applicable privacy regulations.
- Familiarity with medical terminology, health record documentation, and release of information processes.
- Strong attention to detail and accuracy in data abstraction and documentation.
- Excellent communication and interpersonal skills to effectively communicate with requesters, patients, and internal stakeholders.
- Proficiency in using electronic health record (EHR) systems, health information exchange (HIE) platforms, and related software applications.
- Ability to work independently and collaboratively within a team-based environment.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)
Remote Type
Remote
Work Location
121 Innerbelt Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.