Job Description:

Job Title: Medical Assistant
Location: Springfield, MO
Department: Recovery Services
Employment Type: Full-time

Job Summary:

The Medical Assistant/Phlebotomist plays a vital role in assisting clients with Recovery Services. They provide information, clinic and lab services, and check-in assistance while promoting a positive relationship between clients and clinic staff. Additionally, the Medical Assistant helps with scheduling appointments to see the medical provider, managing medications, Phlebotomy, insurance assistance, and supports the Registered Nurse in monitoring and improving the health outcomes of individuals served.

The Medical Assistant position offers…

All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and moreTelemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visitsEmployee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no costPaid Time Off- 29 days per year including vacation & holiday payWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

Assisting physicians and nursing staff with patient carePreparing patients for examination and treatmentTaking patient histories and vital signsPreparing exam and treatment rooms with necessary instrumentsAdministering injections and performing lab testing and phlebotomyPreparing and maintaining supplies and equipment for treatmentsResponsible for appointment scheduling, prior authorizations, and chart managementProviding information to patients to help them benefit from clinic servicesVisiting residential locations as assigned by LeadershipReviewing physician's orders, MARs, diets, and diet/choking precaution forms during visitsIdentifying additional medical training needs and communicating with the teamSupporting staff in communications with doctors, pharmacies, and other medical specialistsCoordinating with Residential RN for hospital visits, discharge planning, and other medical needsConducting health and medical reviews as instructed by leadershipChecking and maintaining Durable Medical Equipment quarterlyAccompanying individuals to medical appointments and ensuring their rights are protectedCommunicating health concerns to the agency team and taking appropriate actionMaintaining a schedule of clients' doctor appointments and sending reminders to staffProviding direct support and care hours to medically involved individuals as neededPerforming general lab and phlebotomy duties, communicating lab results to providers and nursing staffAssisting with client rooming, verification of data and medical history, and preliminary physical requirementsCompleting documentation in a timely manner according to company policies and proceduresPerforming light housekeeping of check-in, lab, and medication roomsInventorying and restocking supplies, maintaining lab refrigerator temperature logsManaging clinic injection calendar and notifying providers and clients of refill needsUnlocking clinic doors, checking nursing mailbox, and conducting weekly sample medication countParticipating in required meetings and performing other duties as assigned by nursing staff and leadership.

Experience and/or Education Qualifications:

High school diploma or equivalent requiredGraduate from an accredited Medical Assistant Program or Licensed Practical Nurse in applicable stateCPR certification preferredPhlebotomy training and previous lab experience preferredOne year of experience in a physician office setting preferred

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.