Overview Under the direct supervision of a Registered Nurse or Physician, participate in providing patient care by providing nursing services to an assigned group of patients. (i.e. grooming, feeding, etc.). Collect specimens as needed. Assist and accompany patients during admission or discharge. Perform general care activities for patients. Record patient's personal care and physical findings. Review discharge instructions with the patients and confirms that the patient understands the instructions. Complete scheduling of follow-up appointments as ordered by the provider. Perform EKG and Phlebotomy on Patients. Postiing internally from 2/27/-3/6 Responsibilities Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of MLK Health Center Clinics. This includes introducing self by name and title to all patients.Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation may include data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of MLK Health Center Clinics (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service, and (e) all Corporate Compliance policies and guidelines.Prepares the patient for the provider visit including proper identification (according to the NPSG), intake screening of patient, pre-visit planning (if applicable), review of medical record to determine visit requirements such as HEIDS measures that are missing, laboratory and other testing documentation/results.Manages the flow of patients for assigned providers and the clinic in general. Monitors the progress of providers and empty rooms. Identifies the next patient scheduled to go into the room based on clinic policy and retrieves that patient from the waiting area using current technology and systems. Introduces self and escorts patient to intake/screening area. Qualifications - Must have 2 or 3 years in acure/chronic or ambulatory care setting. - Graduate from an accredited Medical Assistant program. - Current BLS certification - High School or GED (Required) or Graduate of an Accredited Medical Assistant Program - Knowledge of EMR systems/programs - Microsoft Office Suite Job LocationsUS-NY-Bronx ID2024-4547 Category Administrative/Clerical Position Type Regular Full-Time Division Bronxcare Hospital Center - Concourse Min USD $25.78/Yr. Max USD $26.31/Yr. Shift Day Shift Department : Name Ent Clinic (BHCS)