Apply Description

SUMMARY

Provides patient care      support to licensed providers and serves as liaison between patient and      healthcare provider.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Prepares patients for      visit by directing/accompanying patients to the examining or X-ray room,      providing gowns/drapes, and assisting with proper positioning of patient      for the examination and/or treatment;Interviews patient and      records medical histories, may order x-rays per provider order or      protocol, or obtain resuts from imaging facilities;Assists health care      providers during examinations as directed. Duties may include, but are not      limited to, performing dressing changes, taking vital signs, preparing and      drawing up injectable medications, labeling medications for administration      by provider, applying/removing casts/splints, removing sutures/staples,      preparing laboratory test requests, preparing lab specimen for pick-up per      protocol;Generates orders for      prescriptions, diagnostic imaging, rehabilitation therapy, DME, etc. as      directed by provider; inputs into EMR.Schedules follow-up      appointments, tests, test results, procedures, and injections with      designated provider or facility.Coordinates all aspects      of surgery scheduling according to surgery scheduling protocols. This      includes obtaining medical clearances, precertifications, consents,      submitting orders and scheduling preassesment, preoperative and      postoperative appointments.Reconciles patient      health history information at visit, updates any additional information      pertinent to patient care and scans various documentation into EMR. Such      documentation includes hospital dictation, disability forms, laboratory      test requests, medical clearances or any other correspondence as directed      after obtaining provider signature.Triages patient      correspondence received by phone, voicemail or patient portal in adherence      to policy. Documents patient correspondence into EMR system and advises      patient provider plan of action.Maintains exam rooms      which may include the following: prepares exam rooms including stocking of      appropriate supplies, instruments, and equipment for examination of      patients daily. Cleans exam rooms according to protocol between patient      examinations. Disposes any contaminated materials appropriately.Cleans and sterilizes      medical instruments and equipment.Other duties may also be      assigned by Providers, RNs, and managers.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

Prepares disability and      other forms for provider signature.Inventories and orders      medical supplies. Requirements

QUALIFICATIONS

Education and Experience

High School diploma or      equivalent, Current Basic Life Support (CPR, BLS) certificatesExcellent communication      and customer service skillsGraduate of an      accredited Medical Assistant Program or Certified Orthopedic Tech      preferredTwo years orthopedic      experience preferredThree years medical      office experience preferred

Skills and Abilities

Proficiency in use of      electronic medical records (preferred)Ability to communicate      clearly and concisely in all written and verbal communicationsStrong organizational      skills with demonstrated attention to detailAbility to comprehend      and complete assigned tasks furnished in written, oral, or diagram form.Ability to identify      resolutions to problems involving several concrete variables in      standardized situations.Demonstrated conflict      management skillsStrong knowledge      orthopedic terminology (preferred)Strong knowledge of      orthopedic surgical and diagnostic procedures (preferred)Knowledge of casting and      splinting (preferred)Strong working knowledge      of HIPAA and safety guidelinesAbility to interact and      communicate effectively with patients/familiesAbility to travel      between multiple site locations (if applicable)Valid Georgia driver’s      license and driving history meeting Resurgens’ requirements

PHYSICAL DEMANDS

While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee will be required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 50 pounds. Employee may be required to operate various types of orthopedic equipment necessitating manual dexterity. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment is typical of a physician practice. While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.