*POSITION SUMMARY:* To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by assisting in medical care of patients and supporting front desk functions as needed under the direction of the providers, clinical associates or operational leadership. *PRIMARY ACCOUNTABILITIES:* *Quality/No Harm: * * Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. as directed by LPN, RN or provider. * Administers all medications as ordered and assures all documentation is noted. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider. * Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies. * Familiar with the Health First Emergency Kardex and responsibilities as a Health First Associate. * Performs patient clinical intake, assists other clinical providers with office procedures, and accurately documents patient data. * Administers injections ordered. * Answers internal and external customer inquiries, directing messages to the appropriate individuals. *Stewardship:* * Coordinates medical supply ordering with site manager. * Utilizes supplies/equipment in a proficient and cost-effective manner when performing various procedures. * Completes all required documentation and/or required forms; Maintains confidentiality. * Assists Site Manager with implementing and ensuring compliance with policies. * Responsible for reporting to supervisor and/or appropriate departmental supervisor any technical, mechanical or electrical issues as well as suite maintenance needs or problems. *Customer Experience:* * Demonstrates and maintains working knowledge of front desk procedures and assists in these functions when dictated by workload. * Communicates effectively with customers (patients, physicians, and other Health First Associates) practicing excellent customer relation skills at all times while organizing and directing daily medical assistant functions. * Assist physician in care and education of patients of various ages and levels of understanding. * Ensures that all exam rooms and equipment are stocked, cleaned, and ready for the next patient. * Accepts changes to the schedule or workflow based on patient volumes. * Mentors co-workers and students. * Assist patients with scheduling questions by accessing the scheduling system and ability to print needed information. * Provides patient follow up and education to ensure patient’s participation in their care. * Identifies and addresses informal complaints of patients or employees and refers formal issues to immediate supervisors or appropriate departmental directors. * Provides a communication channel for Practice Manager and other departments. * Communicates effectively both verbally and written with physicians, supervisors, co-workers, patients and vendors. *MINIMUM QUALIFICATIONS:* * Education: High school graduate or equivalent. * Certification/License: o Current American Heart Association (AHA) BLS Healthcare Provider Completion Card o Must be able to pass colorblind testing to perform POC tests requiring color change * Knowledge/Skills: o Visual acuity and manual dexterity to perform clinical/technical tasks o Must pass color blindness test o Microsoft Office and other office equipment and systems and business applications related to role o Organizational and Time management o Communication o Medical terminology. o Flexible and adaptable to work in fast-paced environment, changes in workflow, tasks or processes. o Assess and interpret data to problem solve or provide appropriate response. o Knowledge of exposure to bio hazardous waste, MSDS substances, and communicable diseases. *PHYSICAL DEMANDS:* * Must be able to stand, walk, bend and stoop for up to 12 hours, generally with 2-3 short breaks. * Ability to lift up to 40 pounds unassisted and transfer patients from wheelchair or standing position to exam table; correct body mechanics necessary to avoid injury to patient or self. * Visual acuity and hand/eye coordination to perform clinical tasks. * Regularly required to sit, use hands to feel, talk, and hear. * Occasionally required to stand, walk, and reach. *COMPETENCY ASSESSMENT/SKILLS CHECKLIST:* * Knowledge of sterile techniques in instrument preparation, calibration, and use. * Pediatric specific skills, if applicable to site (Accurately assesses and documents vital signs of pediatric patients, including height, weight, blood pressure, TPR, and head circumference as indicated). * Maintains growth chart on each child. * Administers immunizations as ordered by physician, documents and logs information, and instructs parents as needed to ensure continuity of care. *ABOUT HEALTH FIRST* At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. **Job:** **Medical Assistant* **Organization:** **Health First Medical Group LLC* **Title:** *Medical Assistant Certified - Floater* **Location:** *Florida - Brevard County-Melbourne* **Requisition ID:** *075734*