Medical Assistant I - Family Medicine Clinic **Galveston, Texas, United States** Patient Care UTMB Health Requisition # 2404998 **Minimum Qualifications:** High School or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required. **Job Summary:** To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area. **Job Duties:** + Assists with patient flow within assigned outpatient clinic setting. + Responds in a timely manner to call-lights. + Provides comfort measures to patient / family. + Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure. + Obtains vital signs. Appropriately documents chief complaint and reason for visit. + Uses aseptic techniques and infection control measures in the performance of duties. + Accurately collects excretory specimens, such as urine and feces. + Obtains blood samples by venipuncture. + Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult. + Measures and records intake and output as ordered. + Prepares and assists patients undergoing treatments, examinations, and procedures. + Recognizes patient care priorities, treatment plan, objectives, and potential crisis. + Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned. + Recognizes and communicates patient needs and unusual occurrences with patients / families. + The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services. + Safely and properly administers medications as assigned. + Accurately documents / communicates interventions and measurements. + Communicates relevant information to appropriate health care provider. + Under supervision, completes accurate, concise, and legible documentation on patient clinic record. + Assist with medication reconciliation as required. + Assists in the maintenance of equipment, supplies, and the environment. + Assists in maintaining a clean and safe environment. + Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability. + Cleans equipment and returns to its proper place. + Reports equipment and supplies needing replaced or repaired. + Stocks rooms, carts, cabinets, etc. as assigned / requested. + Respects and supports patient rights. o Serves as patient / family advocate. + Practices principles of patient and employee confidentiality. + Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate. + Practices positive customer peer relations. o Consistently communicates in a professional and courteous manner. + Reports and seeks assistance in dealing with guest complaints / concerns. + Establishes and maintains a positive rapport with patient / family and co-workers. + Consistently responds to customer requests / needs in an appropriate manner. + Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate. + Demonstrates acceptable productivity and practices cost containment. o Prioritizes and completes all work in an effective and efficient manner. + Demonstrates initiative, resourcefulness, and flexibility. + Effectively and efficiently uses time, equipment, and supplies. + Functions as an interdependent and supportive team member. o Provides support and assistance, as appropriate. + With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations. + Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals. + Accepts responsibility for own growth / development. + Participates in in-services and ongoing education programs. + Remains current on all in-service / education / credentials / certification requirements for position, as appropriate. + Exchanges constructive feedback with peers and others. + Conducts self-evaluation and participates in developmental goal setting. **Salary Range:** Actual salary commensurate with experience. **Work Schedule:** On-site, Monday through Friday, 8am to 5pm, and as needed on occasion. **Equal Employment Opportunity** UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities. Compensation