PURPOSE OF THIS POSITION

Under the supervision of the provider, the position assists the clinical staff with daily operations such as: rooming patients, vital signs, updating demographics, medical history, medication information, and scheduling patients for evaluation and testing; across multiple outpatient specialty departments as dictated by the scheduling needs and at the direction of the practice(s) manager and supervisors.

JOB DUTIES/RESPONSIBILITIES

Duty 1: Manage daily patient and provider flow.

Duty 2: Assist provider with patient care as required

Duty 3: Ensure that exam rooms are prepared for each visit.

Duty 4: Able to know, understand and follow directions as given by the provider.

Duty 5: Schedule patient appointments and testing.

Duty 6: Assist provider with chart documentation.

Duty 7: Obtain and assist patients with required paperwork (in compliance with HIPAA).

Duty 8: Maintain the integrity of the patient registration process by assuring that accurate information is collected and updated, and appropriate forms are completed.

REQUIRED QUALIFICATIONS

Knowledge of office procedures and equipment/instruments. Experience with throat cultures, hemocues, hemoccults, glucometer, urinalysis, urine pregnancy testing. Positive service-oriented interpersonal and communication (written and verbal) skills. A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within one year of your residency in the state) and you must also meet BVHS's company fleet policy requirements. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.  Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures

PREFERRED QUALIFICATIONS

Medical Assistant Certification preferred. Experience in giving injections/blood draws. Typing and medical terminology experience.

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, squatting, kneeling, twisting and standing. The associate will be required to walk for up to one hour a day, sit continuously for six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel and community involvement.

This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)

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