Medical Assistant/Phlebotomist (Joslin Care Coordinator) Location US-MA-Boston Job ID R3839-25 # Positions 1 Category Clinic Pos. Type Full Time Overview

The Joslin Care Coordinator (Medical Assistant/Phlebotomist) assists patients, providers and staff in a courteous and professional manner throughout the patient’s visit.

  

Hours are Monday-Friday, 8:30-5:00.

 

 

As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. We require that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

Responsibilities Maintains a clean and safe work area/exam room at all timesCleans and prepares exam rooms for patient/familyMonitors activity and initiate patient care dependent on cues from system flow.Greet patients by name (HIPAA compliant); identify self and explain your roleEscorts patient/family to exam room and or other designated areas throughout the clinicInitiates patient intake processProperly identify patient (verify name, DOB) and label all specimens/tubes appropriately with three check accuracy and Central Workup Four Point Check.Interviews and performs medication reconciliation for new patients/families (diabetes and non-diabetes medication) ensuring accuracy of doses. Updates any patient concerns and or medication changes as necessary and alerts provider to such changes and or concerns.Updates pharmacy informationUpdates primary care physician informationRecords patient history and dates of required health information but not limited to: flu vaccine, last dated mammogram, and last dated colonoscopy.Obtains height, weight, blood pressure, temperature, finger stick glucose values, and EKG as necessary for patient visit.Perform finger sticks and phlebotomy and collect appropriate specimensRequired to float to the Pediatric departments when neededRequired to perform phlebotomy on pediatric patientsCommunicate with the providers and team of any patient whose vital signs, blood sugars and/or patient symptoms that are not within normal values.Appropriately Label(first and last name and date of birth) and download patient meters/pumps and print reports whenever neededAssist with updating patient’s medication and pharmacy information as requestedPerform data entry efficiently in patient system and LISAssist patients with getting ready for provider visit as neededProvide mobile phlebotomy assistance in other areas of clinic as neededRecognize low blood glucose and administer treatment according to clinic protocol and medical providerNotify team and provider of any blood sugars less than 70 or greater than 400 or any patient complaining of low or high blood sugar symptoms not limited to weakness, lethargy, vision changes, nausea, vomiting, or abdominal pain.Initiate 1903 call whenever neededAssist in training new personnel in the Clinic as appropriateClean and restock Central Work , Units and exam rooms as neededAssist providers and patients with scheduling of appointments when appropriateAbide by Joslin Diabetes Center policies and proceduresOther duties as assigned. Qualifications High School diplomaGraduate of an accredited medical assistant or phlebotomy program or equivalent training and or experienceMinimum 1 year of phlebotomy/medical assistant experience preferredCardio Pulmonary Resuscitation (CPR) -American Heart Association (AHA)- certified preferredAmerican Society for Clinical Pathology (ASCP) phlebotomy license or equivalent preferredRegistered Medical Assistant (RMA) or Certification in Medical Assisting (CMA) - must have passed an exam through one of the following organizations preferred:American Association for Medical Assistants (AAMA)American Medical Technologists (AMT)National Healthcare Association (NHA)National Center for Competency Testing (NCCT)New England Association of Schools and Colleges (NEASC)Proficient computer skillsEffective organizational and interpersonal skills to anticipate and react to the needs of patients and medical staffStellar customer serviceAbility to function in fast paced, diversified work environmentExcellent communication skills Joslin is an Equal Opportunity Employer of Minority/Female/Individuals with Disabilities/Protected Veterans. Joslin values diversity and inclusion, and we encourage diversity applicants.

Joslin Diabetes Center is an Equal Opportunity Employer and it is the policy of Joslin to prohibit discrimination of any type and to afford equal employment opportunities to employees, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, marital/parental status, disability status, protected veteran status or any other status protected by law. We comply with the laws and regulations set forth by the U.S. Department of Labor: EEO is the Law and EEO is the Law Supplement.

ACCOMMODATIONS FOR APPLICANTS WITH DISABILITIES Joslin Diabetes Center is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact (617) 309-2595 for assistance.