Under general supervision, and according to established policies and procedures, will provide excellent patient care by working with providers to schedule, authorize and help prepare patients for surgeries, procedures and diagnostic testing. May assist with clinical or clerical duties to maintain efficient operations. **Essential Functions and Responsibilities:** + Performs to service excellence standards: + Responds promptly, professionally and courteously to all customers’ needs. + Cooperates and communicates effectively with all patients, families and staff. + Contributes to continuous quality improvement efforts. _Required:_ + _High school diploma or equivalent and six months experience as a medical assistant_ _OR_ + _High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program._ + _For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire_ **_Preferred:_** + Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT) + American Heart Association (AHA) BLS Certification. May be required at management discretion. + Electronic medical record experience. + One-year experience working in medical office with multiple providers. + Previous experience working in a medical office of the same specialty. **Equal Opportunity Employer of Minorities/Females/Disabled/Veterans**