JOB PURPOSE 

Provides and coordinates education related to the Ambulatory Services. Functions as a consultant and resource for education, role development, building collaborative partnerships, and research through evidence based practice/quality improvement, remedial training, orientation/onboarding of new hires and competency management. Responsibilities include communicating with staff and leadership to identify training needs and map out development plans for teams and individuals.

QUALIFICATIONS 

All job qualifications listed indicate the minimum level necessary to perform this job proficiently. 

LEVEL OF EDUCATION 

Minimum: Graduate of an accredited Medical Assistant or LVN program. 

Preferred: 

CERTIFICATIONS, LICENSES, REGISTRATIONS 

Minimum: American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers, California LVN License or MA Certification 

Preferred: 

TECHNICAL REQUIREMENTS 

Minimum: Electronic Health Record skills; Basic Microsoft Outlook, Word, PowerPoint, and Excel skills. Successful completion of CottageOne credentialing program for all relevant applications within 3 months; AV applications; ease with technical applications such as search engines, online collaboration tools, and websites. 

Preferred: Simulation experience; Epic EHR experience; Learning Management System experience. 

YEARS OF RELATED WORK EXPERIENCE 

Minimum: One (1) year of recent experience in healthcare training, learning development, or education leadership. 

Preferred: Experience in a high-performing, patient-centric urgent care or clinic setting in an educator role.