The Medical Assistant in Urgent Care will perform a variety of clinical and office duties under the physician/provider/nurse's direct supervision. Medical Assistants must adhere to the NYS Medical Assistant scope of practice.

 

 

 

 

Primary Population Served

 

Check appropriate box(s) below:

 

?Neonatal (birth – 28 days)

?Patients with exceptional communication needs

?Infant (29 days – less than 1 year)

?Patients with developmental delays

?Pediatric (1 – 12 years)

?Patients at end of life

?Adolescent (13 – 17 years)

?Patients under isolation precautions

?Adult (18 – 64 years)

?Patients with cultural needs

?Geriatric (> 65 years)

?All populations

?Bariatric Patients with weight related comorbidities

? Non-patient care population

 

 

Job Responsibilities

 

Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; obtaining patient history; performing screenings per provider guidelines; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls. Fulfills responsibilities as assigned that may include sending/receiving patient records and documents; scheduling surgical procedures and tests; obtaining pre-certification for health care services; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete. Maintains orderliness and cleanliness of examination rooms; stocks assigned rooms and insures par levels of supplies are maintained. Checks and completes required logs and equipment including refrigerator logs, eyewash logs, sample medications, AED, suction and other required checks. Fulfills environmental responsibilities as assigned by department protocols including; cleaning exam/procedure rooms, maintaining infection control protocols; keeping appropriate records; ordering, sorting, storing supplies and restocking exam/procedure rooms Assists providers with management of EPM and EHR. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor. Fulfills medical assistant responsibilities including medical/surgical asepsis, sterilization, instrument wrapping and autoclaving as well as, obtaining vital signs ;physical examination preparations; assisting with procedures and examinations as required. Occupational Safety and Health Administration guidelines; quality control methods. Assists in the collections and appropriate handling of laboratory specimens. Perfoms electrocardiography, and other office specific tasks as necessary. May perform waived lab testing as allowed under limited lab permit when applicable. Adheres to White Plains Hospital infection control standards including, but not limited to, hand hygiene, use of PPE, isolation of patient with known infectious disease, and equipment disinfection/sterilization.

9.    Utilizes appropriate steps in the decision making process to include recognition and priority setting relating to patient care and practice based issues.

10.  Collaborates and communicates with the health care team

11.  Completes annual mandatory requirements including Occupational Health Requirements.

12.  Attends mandatory in-services

13.  Attends staff meetings as required/requested

14.  Utilizes cost containment practices

15.  Adheres to all WPH policies and procedures including dress code, behavioral standards/code of conduct, customer service and attendance.

Other duties as assigned.

 

 

Performs other duties as assigned

 

Education, Training, Licensure and Experience Requirements

 

High school diploma or general equivalency diploma (GED) required.

 

Successful completion of a six-month (6) to one (1) year course in Medical Assisting at an accredited school, required.

Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA), preferred.

Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience preferred.

Minimum one year of recent experience working in a medical facility as a medical assistant (preferred).

 

Interpersonal Skills

 

·         Ability to work independently and collaboratively

·         Ability to multi task

·         Ability to communicate effectively both verbal and written

 

Essential Physical Requirements

 

·         Must have sufficient manual dexterity and eye-hand coordination to perform all job responsibilities.

·         Ability to write legibly.

·         Must be able to function effectively in the office and clinical environment using a

broad range of standard business equipment and clinical tools

·         Manual dexterity of office machine operation including computer and calculator

·         Position requires ability to frequently push/pull/lift heavy objects more than 50lbs.

·         Required to sit and/or stand for extended periods of time. 

 

Essential Mental Abilities

 

·         Must have the ability to concentrate on fine detail with interruption and attend to multiple tasks

 

Essential Sensory Requirements

 

·         Sees objects closely and far away and hears normal sounds with some background noises.

 

 

Exposure to Hazards

 

May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.