Position Highlights:

Position: Medical Assistant

Location: Chicago, IL

Hourly Pay Range: $17.00 - $28.84. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.

Endeavor Health is currently conducting a comprehensive review of our compensation structure. The new minimum for this role will be adjusted to $19.89 - $28.84 base pay hourly rate beginning with May 2025 paychecks.

Full Time

Hours: Monday-Thursday, 6:30 am - 6:00 pm (8-hour shifts), Friday 7:30am- 4:00pm

Travel required: Yes, Lakeview Clinic

What you will do:

The Medical Assistant will provide clinical functions and business office assistance in the clinics of healthcare providers by demonstrating a high level of competency and customer service. 

Greets patients providing a high level of customer service and answers telephone referrals/inquiries.

Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment.

Verifies patient information by interviewing patient; reviews and/or records medical history; takes vital signs; confirms purpose of visit or treatment.

Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed.

Educates patients by providing medication and diet information and instructions, answers questions.

Completes records by recording patient examination, treatment, and test results.

Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries.

Keeps supplies ready by inventorying stock; places orders; verifies receipt.

Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as needed.

Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.

Maintains patient confidence and protects operations by keeping patient care information confidential.

Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards.

Maintains current job knowledge by participating in educational opportunities

Takes initiative and explores opportunities for accomplishing new and different tasks or projects

May function as an EPIC super user

Other Functions

Participates in maintaining an environment conducive to safety, patient comfort and privacy, as well as employee safety.

Provide cross-coverage to other offices in the medical group as necessary.

Observes established hospital/department policies and procedures, safety, environmental and infection control standards.

Participates in quality improvement activities/projects

Participates in department meetings, appropriate in-services, and educational opportunities.

Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Hospital Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork 

What you will need:

High school diploma or equivalent required.

Graduate of an accredited medical assistant training program preferred.

Experience/Skills

Medical Assistant I:  Requires less than one year of related experience.

Previous experience working in a medical office preferred.

Must be able to perform needed clinical skills based on office specialty, including vital signs and other relevant skills.

Typing, computer entry, patient registration, charge entry and filing. Strong interpersonal and communication skills.

Performs services at offsite facility as assigned

Flexibility with work schedule or hours to meet clinic needs, including shift rotations 

Certification or registration as a Medical Assistant with a nationally recognized accrediting body preferred.

Current CPR certification with the American Heart Association or American Red Cross required. 

Benefits:

Premium pay for eligible employees

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities