**39267BR** **Extended Job Title:** Medical Billing Associate **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in a Regional Campus Business Office. **Requisition ID:** 39267BR **Travel Required:** Up to 25% **Major/Essential Functions:** + Process incoming calls in a timely manner and assist patient walk-ins with questions pertaining to accounts + Obtain third-party insurance information and prepare ETM Customer Service Tasks + Prepare itemized statements. Review JP Morgan HCL and all other correspondence + Process Phreesia credit card payments + Arrange weekly payment plans in the Athena e-cashiering portal for self-pay accounts + Other duties and projects assigned by Supervisor and/or Manager + Adhere to all TTUHSCEP policies, procedures and processes + Personally demonstrate, display, and act in accordance with TTUHSCEP values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork) **Grant Funded?:** No **Minimum Hire Rate:** Compensation is commensurate upon the qualifications **Pay Basis:** Hourly **Work Location:** El Paso **Preferred Qualifications:** + Two years experience in business office operations, preferably in the medical office field + Knowledge of medical insurance terminology, proper phone etiquette, bilingual preferred English/Spanish + Have the ability to interact and communicate effectively with a wide variety of people + Working knowledge of Microsoft applications (Word and Excel) + Keyboarding skills of a least 40 wpm + Two years medical billing and collections experience + Experience working with Microsoft Word and Excel, medical practice management software programs, and navigation of insurance provider portal for verification of eligibility and benefits and claims status and appeals **Campus:** HSC - El Paso **Department:** MPIP Account Quality **Required Attachments:** Resume / CV, Transcript **Job Type:** Full Time **Pay Statement:** Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. **Job Group:** Information and Records Clerks **Shift:** Day **EEO Statement:** As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. **Required Qualifications:** + A minimum of a high school diploma or equivalent + Two years of medical or general office experience OR Completion of related education or training and one year of experience **Does this position work in a research laboratory?:** No **Navy Enlisted Classification Code:** YN, HM **Air Force Specialty Code:** 3A1X1, 4A0X1 **Marine Military Occupational Specialty Code:** 0111 **Jeanne Clery Act:** The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx