Medical Facilities of America, a regional leader in healthcare and skilled nursing services, is seeking a qualified individual to join our growing team as a Collection Specialist in our Lakewood, NJ office. As an integral member of our Business Office Services team, a key part of your role will be prioritizing resolution of aged accounts and recovering outstanding balances for medical services provided by our partner facilities.

What we offer

Competitive pay commensurate with experience. Excellent Health Benefits (Medical, Dental, Vision)  401(k), Flexible Spending Account, & Other Elective Benefits Available Paid Time Off (PTO) Career Growth Opportunities

What you'll do

Conduct thorough reviews and analysis of aged accounts receivable balances. Compare insurance contracts to remittance advice to resolve underpayments and denials from insurance companies. Utilize strong analytical skills to identify and resolve complex billing and reimbursement issues.  Develop and implement effective strategies to pursue collection of overdue accounts, with an emphasis on resolving aging accounts. Contact patients, insurance companies, and other relevant parties to follow up on outstanding balances and negotiate payment arrangements. Collaborate with internal teams to address billing issues and improve revenue cycle management processes. Maintaining detailed records of collection activities, including payment arrangements, follow-up actions, and resolution outcomes.

What you need

High School Diploma or Equivalent; bachelor’s degree in related field preferred. Previous experience with medical billing and collections, particularly related to aged accounts receivable and revenue cycle management. Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment. Strong analytical skills with proficiency in data analysis and interpretation. Proficient with computer programs including accounting software and Microsoft Office Suite. Excellent communication and interpersonal skills.  Ability to work independently or as part of a team.