Job Title

Medical Device Service Technician

Requisition

JR000014569 Medical Device Service Technician (Open)

Location

Dallas, TX

Additional Locations

Job Description Summary

Job Description

The Medical Device Service Technician is responsible for the maintenance and servicing of medical equipment in accordance with the company's established protocols and policies. Additionally, this position could serve as a backup support for warehouse operations, distribution, and delivery tasks.

Responsibilities: 

Performs necessary service and maintenance of medical devices, adhering to quality systems and standard operating procedures

Records and documents service and maintenance activities for devices and products

Provides support to warehouse and distribution operations as required, which may include physical inventory counts, route planning, route preparation, and making deliveries

Maintains test equipment utilizing the calibration process

Identify and diagnose equipment malfunctions and technical issues

Develop and implement solutions to ensure the equipment's proper functionality

Participate in quality control and quality assurance programs to maintain the highest level of equipment reliability and patient safety

Minimal travel to support operations activities at medical facilities (5%)

Minimum Requirements

Associates degree from a technical program with a concentration in electronics or equivalent experience

2+ years of electronics/electro-mechanical repair working in a technician role

Proficiency with office software and ERP software (SAP or similar) within service/equipment modules

Ability to read and understand pertinent training documentation and procedures

Possess a clean driver record

Preferences:

Experience with pneumatics troubleshooting

Strong knowledge of medical equipment, electronics, and mechanics.

Familiarity with medical device regulations and standards.

Prior experience in medical device servicing

Organizational Relationship/Scope:

No direct reports.

Working Conditions:

Kneeling, bending, standing for sustained periods of time, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motion, light work (exerting up to 20 lbs of force occasionally and 10 lbs of force frequently) visual acuity, subject to indoor and outdoor environmental conditions.