Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.  

The Medical Education Meeting Planner (f/m/x) is responsible for Meeting Planning for Medical Education programs of Smith+Nephew in Germany, Switzerland and Austria. In this role you may partner with different internal and external stakeholders such as Program Leaders, Medical Education, Health Care Providers (HCP) or vendors. The goal is to ensure delivery of the highest quality and a consistently excellent customer experience.

This role will manage event planning and logistics for the event, which may include venue, audio-visual production, ground transportation, F&B planning, event management technology, attendee registration and management, occasional onsite event support, pre/post event evaluations, as well as program budget management and reconciliation.

The preferred location for this position is Munich where our Smith+Nephew Academy is located. The Munich Academy was opened in 2023 and forms part of our worldwide network of Medical Education Centers.

What will you be doing?

Manage meeting planning logistics for Medical Education courses that generally range in size from 2-100 attendees, and some larger symposia and larger virtual events. This may include venue, AV, ground transportation, F&B planning, HCP travel, etc.

Oversee attendee experiences from event planning phase through post-event review; manage on-site preparations, and ensure consistent, high-level service throughout all phases.

Prepare budget and monitor expenditures for each meeting. Ensure timely vendor payments and event reconciliation.              

Work with pre-determined locations including Smith+Nephew Academy and HCP training sites. Occasionally conduct site selection and be involved with contract negotiation for alternative venues.

Lead pre-event planning calls.

Ensure adherence to all Compliance, Code Of Conduct and local laws regarding interactions with Health Care Providers (HCP).

Leverage Meeting Management technology solution(s) for attendee management and communications.

Troubleshoot and handle any issues that arise on the event day.

Track and process all HCP changes, including travel (flight/rail), ground, hotel confirmations and cancellations.

Provide reports e.g. for rooming, participants list, ground transportation, group air, arrival and departure, food and beverage or translations.

Knowledge of and adherence to S+N meeting planning policies, procedures, compliance and best practices.

What will you need to be successful?

University degree (Bachelor or Master) in e.g. Marketing or Business Administration or professional training with extensive relevant experience (e.g. in hospitality and event management)

Min. 3 years of progressive experience in meeting planning, preferably in the medical device industry

Ability to understand customer priorities and use industry knowledge to help achieve goals

Confident in using event software (e.g. Cvent) and business technology, especially MS Office (Outlook, Word, Excel, PowerPoint)

Excellent time management, keen attention to detail, strong communication skills both written and verbal

Ability to manage multiple tasks while maintaining a high level of customer service

Very good English and German language knowledge (written and spoken)

Flexibility to work outside regular working hours if needed (evenings, weekends)

Travel Requirements: 5-25%

Beneficial:

Experience in effective communication with HCPs

Knowledge of compliance requirements in the healthcare sector

Experience working in an international corporation / matrix organization

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion, Diversity and Equity: We are committed to Welcoming, Celebrating and Thriving on Diversity. Learn more about our Employee Inclusion Groups on our website.

Benefits: Generous Annual Bonus and Pension Schemes, Save As You Earn share options.

Work/Life Balance: 30 Vacation Days per year as well as one extra day off each year for volunteering activities, so we can give back to our communities!

Your Wellbeing: Employee Assistance Program (Mental Health), Life/Accident Insurance and much more

Flexibility: Adaptible working hours and possibility to work from home (hybrid model)

Extra Perks: We offer discounts on fitness clubs and local public transport as well as bicycle leasing (JobRad)

Please apply with your CV (PDF, English) and feel free to not include personal information like e.g. age, photo, nationality or family status.

​Smith+Nephew is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. 

Smith & Nephew GmbH, Merve Krabbenhöft (she/her), Talent Acquisition Specialist, Rosenheimer Str. 116A, 81669 München

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