A small, patient-focused medical office in Jacksonville, Florida, is seeking a Medical Front Desk Receptionist/Administrative Assistant. The ideal candidate will have a strong background in customer service, be a self-starter, and demonstrate a passion for patient care. Hours: 35 hours per week, 9:00 AM – 4:00 PM. Pay Rate: $22-$24 per hour.

Key responsibilities include:

Receptionist & Administrative Duties:
Greeting clients and making them feel welcome.
Answering phone calls and directing them appropriately.
Maintaining calendars and scheduling appointments.
Performing light maintenance tasks to ensure a tidy office environment.

Collaboration & Business Development:

Working directly with the Clinical Director to develop and execute ideas to bolster business, including organizing events, managing social media, and creating promotional materials.

Patient Interaction:

Taking medical histories and updating patient records.
Arranging for hospital admissions and laboratory services.
Welcoming patients and ensuring they feel comfortable.

Administrative Tasks:

Handling correspondence, billing, and bookkeeping.
Keeping patient records secure through the EMR Optimantra and marketing software.

Qualifications:

Strong background in customer service.
Self-starter with a proactive approach to tasks.
Passionate about patient care.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively.
Familiarity with EMR systems, particularly Optimantra, is a plus.
Previous experience in a medical office setting is preferred.