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Medical Imaging Scheduler (PRN) - UH/LMC Medical Imaging (varied shifts)

101 Truman Medical Center

Job LocationUH Lakewood Medical Center

Kansas City, Missouri

DepartmentUH Medical Imaging UHTMC

Position TypePart time

Work Schedulevaried

Hours Per Week4

If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

 

UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.

 

UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families.  UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.

 

UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building, located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.

Job Description

Primarily responsible for securing and maintaining a highly effective and productive Medical Imaging schedule. Responsible for answering all phone calls and requests for their assigned area of responsibility, to assist patients through scheduling and pre-registration. Schedules patient testing and procedures to include Diagnostic X-Ray & Procedures, CT, MRI, Ultrasound, Mammography and Bone Density. Obtains pre-cert/authorization numbers and enters accurate insurance information in the scheduling or registration system. Verifies information through patient-supplied materials or on-line verification as provided by the organization.  Communicates health benefit information including the organization’s Discount Policy and financial obligations to patients served. Secondary responsibilities consist of front desk management and patient check-in. Creates and maintains great relationships with all UH stakeholders.

Minimum Requirements

High school diploma or equivalent.

One year customer service experience within a medical or business setting.

Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payers and resource persons.

Concise written communication skills.

Proficient in use of computer hardware and software.

Work with minimal supervision.

Preferred Qualifications

Experience with customers in hospital, business or insurance office.

Knowledge of basic medical terminology.

Familiar with insurance.

College course work.