Medical Information Scientific Engagement

Consultant II

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

The Medical Information Scientific Engagement team is seeking a highly skilled and motivated replacement, credit and reimbursement Specialist to join our team. The ideal candidate will possess extensive experience in developing innovative processes for replacements, credits and reimbursements that comply with regulatory requirements and align with government-funded programs. This role is critical for new product launches.

 

The Opportunity:

·       Develop and implement efficient processes for managing credits and reimbursements, ensuring alignment with applicable regulatory and government-funded program requirements.

·       Collaborate with cross-functional teams to ensure that the credit and reimbursement strategies support our upcoming product launches.

·       Analyze and understand wholesaler acquisition costs (WAC) to ensure our pricing strategies are competitive and compliant with government policies.

·       Work closely with government agencies to facilitate the clearance of credits and reimbursement claims, maintaining effective communication and relationships.

·       Stay updated on changes in regulations and government policies that impact reimbursement processes and communicate these to relevant stakeholders.

·       Support the development of training materials and educate internal teams on best practices related to credits and reimbursements.

·       Contribute to strategic planning for product launches with a focus on reimbursement and pricing strategies.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What You Need:

·       Knowledge and support of client IT tools including, but not limited to:

·       Salesforce.com/iConnect/Genesys Cloud

·       Knowledge of Contact Center processes and policies

·       Knowledge of Medical Information processes and policies

·       Knowledge of Pharmaceutical Industry standards and compliance

 

 

·       Qualifications:

·       Bachelor’s degree in healthcare, finance, business administration, or a related field.

·       Proven experience working in credit and reimbursement roles, particularly with government agencies.

·       Expertise in wholesaler acquisition costs (WAC) and its implications for product pricing and reimbursement strategies.

·       Prior experience supporting a product launch, particularly in a regulated environment, is highly desirable.

·       Ability to work independently, is detailed oriented, and must have excellent oral/written communication skills.

·       Strong analytical skills with the ability to interpret complex regulations and policies.

·       Excellent communication and interpersonal skills, with the ability to work effectively in a team environment

·       Experience and demonstrate proven technical and computer skills, including standard MS Office Software.

·       Project Management experience preferred.

·       Highly skilled in customer service.

·       Ability to understand root cause of issues and effectively resolve customer inquiries which may involve extensive analysis and research.

·       Demonstrated analytical, problem-solver with solid organizational, and interpersonal skills.

·       Excellent time management, planning and organizational skills.

·       Meet challenging goals and timelines; quickly changes plans when data or actions require it.

·       Able to work in a fast-paced structured environment with a team approach.

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $109,000-$163,000

 

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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