Join our Lifecycle Safety Call Center as a Medical Information Specialist in Pharmacovigilance. This role involves making calls and requires fluency in Spanish, English, and French. You will review, assess, and process safety data and information across service lines, distributing reports/data to internal and external third parties following applicable regulations, Standard Operating Procedures (SOPs), and internal guidelines under the guidance and support of senior operation team members.

Essential Functions

Process safety data according to applicable regulations, guidelines, SOPs, and project requirements.

Perform Pharmacovigilance activities, including collecting and tracking incoming Adverse Events (AE)/endpoint information, determining initial/update status of incoming events, database entry, coding AE and products, writing narratives, and literature-related activities.

Ensure quality standards and productivity/delivery standards are met per project requirements.

Ensure compliance with all project-related processes and activities.

Create, maintain, and track cases as applicable to the project plan.

Liaise with different functional team members and healthcare professionals to address project-related issues.

Mentor new team members if assigned by the Manager.

Perform medical review of non-serious adverse events (AEs) and non-serious adverse drug reactions (ADRs), ensuring completeness and accuracy of data according to applicable regulations and guidelines.

Qualifications

Bachelor's degree in Life Sciences (already graduated)

1 year of experience in administrative tasks

Good knowledge of medical terminology and working knowledge of applicable safety databases and any other internal/client applications.

Strong verbal and written communication skills, with fluency in Spanish, English, and French.

#LI-REMOTE

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com