Medical Office Administrative Assistant Job Details Job Location North Street - Buffalo, NY Position Type Full Time, 12 Month Salary Range $19.97 - $23.96 Hourly Description Buffalo Hearing & Speech Center is seeking a full time Medical Office Administrative Assistant at our Buffalo location on the Buffalo Niagara Medical Campus (free onsite parking!). This position is responsible for providing administrative support & customer service in our busy Audiology clinic. Previous medical insurance & billing experience preferred. This position is scheduled for 37.5 hours a week: Mondays, Wednesdays & Thursdays: 8am - 4:30pm, Tuesdays: 9am - 6pm, Fridays 8am - 3pm. Essential Functions: + Customer service: Demonstrate excellent customer service to all patients, clinicians, employees, visitors, etc. Assure office is operating in an efficient well organized and professional manner, responsible for evacuations when needed. + Prepare correspondents and all applicable reports. Maintain schedules & calendars. Assist with billing. Maintain all admissions paperwork + Database administration: Enter track and update all necessary data and information on databases including but not limited to, Sharepoint, Acumed, Sungard, IEP Direct, NYEISS. + Maintain office supplies and equipment including but not limited to, fax machines, copiers, printers. + Assist department supervisors when needed. + General clerical duties: Typing, making copies, and filing. Cover for another role, including switchboard when needed. Listen to and return voicemails by end of the day. + Any other duties as requested by your supervisors. Skills: + Knowledge of Microsoft Office + Strong organizational skills + Ability to coordinate and oversee a busy office + Ability to multitask + Strong attention to detail + Excellent customer service Education: Minimum of a high school diploma or GED Experience: 2 years’ experience with customer service. Prior medical office experience preferred. Physical Requirements: + Physical actions may include, but are not limited to; bending, kneeling, standing, squatting, reaching, printing, crawling, and running. + Vision, speech, tactical and hearing senses adequate to perform job requirements.