Medical Office Assistant
Telus
Description
Location:600 boulevard de Maisonneuve Ouest, Montréal, Québec H3A 3J2
Status:Permanent, full-time (37.5 hours/week)
Shift: Monday to Friday 8:30 a.m. to 4:30 p.m.
Availability required: Between 7:30 a.m. and 5:00 p.m. (based on operational needs)
Our team and what we’ll accomplish together
Administrative Assistant position in an innovative, state-of-the-art medical clinic
Part of a dynamic, passionate team focused on exceptional patient experience
Here’s how
Handle doctors' requests Answer patient calls Triage messages for doctors and nurses Schedule follow-up appointments with outpatient medical clinics Follow up on missing results when needed Perform related administrative tasks
Qualifications
What you bring
High school diploma Minimum one year customer service experience Bilingual (spoken and written) Basic MS Office proficiency (Outlook, Excel, Word) Meticulous with strong attention to detail Medical terminology knowledge (asset) Professional and courteous demeanor Efficient execution and discretion Strong confidentiality awareness Excellent attendance and punctuality Effective stress and priority management Multitasking capabilities Professional presentation Customer service oriented Ability to minimize patient wait times Internal scheduling expertise
Basic knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English
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