Medical Office Assistant

The Medical Office Assistant/Patient Access Coordinator is responsible for managing patient admissions, scheduling appointments, verifying insurance coverage, and maintaining accurate patient records. This role ensures smooth administrative procedures and enhances patient experiences by providing excellent customer service.

Responsibilities:Welcoming and Assisting Patients: Greet patients in person or over the phone, and assist them with their inquiries.Scheduling Appointments: Schedule and confirm patient appointments and procedures.Patient Registration: Obtain, verify, and update patient information, including personal and insurance details.Insurance Verification: Collect and process patient insurance information, ensuring coverage and pre-approvals.Patient Flow Coordination: Coordinate with medical staff to ensure proper patient flow and timely care.Patient Data Management: Maintain accurate and confidential patient records in accordance with HIPAA regulations.Patient Billing: Handle patient billing, payment processes, and financial counseling.Issue Resolution: Resolve patient issues and answer inquiries about services and procedures.Qualifications:Education: High school diploma or equivalent; medical assistant diploma/certification preferred Experience: Previous experience working the front desk in a medical setting (front office medical assistant, medical office assistant, medical receptionist, patient accessSkills: Strong organizational skills, excellent communication and customer service skills, and knowledge of medical terminology.

Pay and Benefits

The pay range for this position is $16.00 - $18.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kerrville,TX.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.