Atlantic Health System is seeking a dynamic and motivated individual with Medical Office experience to join the energetic and innovative team of healthcare professionals in their Atlantic Rehabilitation Division in Warren as a Full Time Medical Office Associate. This is a full-time position in which the candidate will enjoy the full array of benefits, as they provide their services during the day, Monday through Friday, and will be responsible for general receptionist, registration, and billing duties in a medical office setting.

Our core values encompass patient-centered care and ensuring our staff are well taken care of. We have an exceptional management team that highly values our Team Members and a multi award-winning company culture that fosters professional growth, teamwork, and career longevity. We have a state-of-the-art equipment, reasonable schedule expectations, and a robust salary and benefits package.


Principal Accountabilities:

Assists patients with appointment scheduling Checks patients in/out in EPIC  Transcribes orders  Manages referrals Monitors and schedules PT online appointment request portal  Runs estimates, collects co-pays and up front balances Addresses EPIC work queues and maintains them in good standing  Manages departmental phone lines  Monitors appointment reminder system Orders office and clinical supplies as needed Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc. Provides excellent customer service  Completes all AHS and role specific mandatory trainings Assists with insurance responsibilities as needed  Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner  Performs other administrative tasks as needed  Assist with training as needed