Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing Principal Accountabilities: + Interviews patients for case histories prior to appointments. + Schedules and coordinates appointments. + Accurately updates and maintains patients' health records. + Verifies insurance coverage and assists the billing department with processing claims. + Communicates test results to patients when directed by physicians or nursing professionals. + Ensures contacting patients regarding appointments, answering billing questions. + Assists patients with re-scheduling appointments and other scheduling issues. + Performs other related duties as assigned. + Work with highest confidentially and abide HIPA compliance Required: + High School Diploma or equivalent. Preferred: + Associates degree in Medical Office Management, Business, or related field. + 3+ year of experience in a medical office environment or relevant area. + 2+ years' administrative experience