Accountabilities: + Performs general receptionist, registration, and billing duties in physician office setting. performed. + Knows and greet guests by name in person and when responding to phone calls and voice-mails + Monitor phones, register clients, schedules appointments, performs guest check-ins and check-outs, coordinates client appointments and handles complex scheduling needs + Proficiently completes registration and check-in for appointments including insurance verification, copay collection and completing of necessary intake forms and documentation. + Demonstrates a thorough and accurate knowledge of all necessary software essential to the position + Properly opens and closes each shift when required according to the Policies and Procedures + Helps stock inventory for retail sale; ensures that the work and retail areas are clean, safe, and well-maintained. + Performs other duties as assigned by the management team Required: + High School Diploma required. Preferred: + Knowledge of computerized scheduling & EMR (Epic) system a plus + Prior administration experience in a physician practice or emergency department preferred + CMAA preferred + BLS preferred