Welcome to CHI Saint Joseph Medical Group
CHI Saint Joseph Medical Group is a premier network of full-service primary care providers specializing in family medicine, internal medicine, geriatrics, and pediatrics. With 88 locations across central and eastern Kentucky, we are dedicated to delivering individualized care that meets the unique needs of each patient. Our commitment to excellence has earned us recognition as one of the Best Places to Work in Kentucky for two consecutive years (2023-2024).
As a part of CHI Saint Joseph Health, we are an integral component of CommonSpirit Health, a nonprofit Catholic healthcare system focused on advancing health for all people. CommonSpirit Health operates with a team of approximately 175,000 employees, including 25,000 physicians and advanced practice clinicians, who are all dedicated to improving the health and well-being of our communities.
Our dedication to serving the common good is embodied by the clinical excellence provided by our network of 140 hospitals and over 2,200 care centers across 24 states, ensuring we deliver the highest quality care to those who need it most.
Responsibilities
Our Medical Office Rep are part of our healthcare team who schedules appointments for patients, medical procedures, tests and studies ordered by the physician.
We want you to be confident in your choice to join our CHI Saint Joseph Health Team as an Appointment Scheduler. It’s important that you enjoy working with all patient populations and understanding your role's administrative accountabilities.
Expectations:
Responsible for answering phone calls and scheduling patient appointments.Conduct patient pre-certification to ensure coverage for appointments and medical care.Schedule tests, procedures, and referral appointments.Communicate with patients regarding appointments and instructions for procedures and testsCollect insurance information and patient personal data.May collect fees such as co-pays / co-insurance.Perform other duties as assigned.Qualifications
Education / Accreditation / Licensure (required & preferred):
High school diploma or equivalent required.Experience (required and preferred):
2 years related experience in a healthcare environment required.