Medical Office Representative - Primary Care Network

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

Location: Palm Coast, FL

The role you’ll contribute:

The Office Assistant/Patient Biller represents the practice in the coordination of all patient/physician encounters. This position is responsible for making certain that the physician’s time is appropriately utilized and patient’s needs are met. This position is also responsible for performing receptionist/clerical duties. These duties are to be performed with a minimum of supervision for patients of adult and geriatric ages.

The value you’ll bring to the team:

Is primarily responsible for answering the telephone following established procedures.

Answers pleasantly using appropriate greeting

Takes detailed appropriate messages

Delivers messages in a timely manner to appropriate person.Provides the patient chart to the physician for reference.

Transfers call to appropriate staff members.Provides the patient chart to the physician or nurse for reference during telephone calls with patients and/or referring physicians.

Assists callers as much as possible with questions, requests

Schedules, cancels, reschedules, etc. appointment as requested

Places telephones on and off service as needed

Makes appointments from telephone requests or for exiting patients.

Notifies physicians, nurses, managers, social worker and financials counselor of new patient appointments.

The expertise and experiences you’ll need to succeed :

Minimum qualifications:

Minimum of a high school diploma, or equivalent, is required.

Preferred qualifications:

A minimum of one year experience in a medical setting with coding, charge entry and payment collection.

CPR certification is preferred.

Certification is preferred.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Medical Group Primary Care

Schedule: Full-time

Shift: 1 - Day

Req ID: 25004290

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.