**Premier Weight Loss Solutions** **Days/ Full-time** The Medical Center Manager in conjunction with the physicians is responsible for the daily operation of the center. The manager capitalizes on new business opportunities through marketing efforts and strategic planning. The Manager insures the delivery of efficient and effective care through effective human resources management and the implementation of administrative systems and policies. The Manager promotes the organization's mission and vision. **Nature and Scope** The Medical Center Manager is responsible for supervising approximately 3-15 staff FTE's on a daily basis and works with two to four physicians in the management of the center. **Principle Duties and Responsibilities** _In conjunction with the center physician(s):_ 1. Performance Management  Interviews and hires new staff  According to policy, places staff in corrective action as needed and terminates when necessary  Maintains personnel files and conducts performance evaluations  Implements orientation to center and Premier HealthNet  Coaches, counsels, and motivates staff 2. Daily Operations  Provides and promotes an environment which insures quality work based on established standards  Manages A/R and A/P  Assists staff with day to day operations when necessary  Develops and provides reports to management as needed 3. Financial Management  Prepares the annual budget  Manages the center to meet the budget  Maximizes revenue opportunities through optimal scheduling, patient retention systems, etc.  Improves efficiencies in staffing and other operations to reduce expenses 4. Quality Improvement  Assures the implementation of Quality Initiatives, regulatory compliance programs and process improvement projects including:  Patient Satisfaction Surveys—Action Plans  Insurance carrier audits  Quality Reviews  Compliance with regulatory agencies  New chart components 5. Marketing  Develops a marketing plan to promote revenue opportunities  Provides patient education and community referral information 6. Communications  Communicates with and provides appropriate written documentation to staff and physicians  Communicates with SFC and MVHE and acts as liaison between the physicians, networks, and staff 7. Leadership/Teamwork  Encourages staff to perform to their potential  Motivates and inspires others by setting a positive example  Solicits and/or provides innovative ideas from co-workers and physicians  Demonstrates good judgement  Shows willingness to change, flexibility, availability, and visibility  Accessible to physician, staff, and supervisor  Promotes a positive attitude toward change  Participates in network activities 8. Customer Service  Maintains a consistent service attitude in the office  Serves as a role model by exhibiting excellent customer relations  Enforces customer service and telephone standards  Serves as patient advocate and develops an environment for staff to act as patient and physician advocates 9. Facility Management  Acts as a liaison for medical, office, phone and computer equipment maintenance  Monitors grounds and facilities maintenance 1. High School diploma or GED. 2. Three to five years’ experience in an ambulatory health care facility preferred. 3. Demonstrated success in dealing with physicians. 4. Strong communication, financial, and analytical skills. 5. Knowledge of word processing and spreadsheet applications. 6. Demonstrated flexibility and ability to thrive in a changing environment.