Medical Practice Patient Representative Gastroenterology NY North Rhinebeck, NY
Nuvance Health
*Description*
*$500 Sign On Bonus (External Hires Only)*
*
* Title: Medical Practice Patient Representative (Office Assistant) Gastroenterology NY North*
* 40 hours per week-Variable 8 hour shifts between 8am - 5pm, Monday through Friday*
*
* Summary: *
Provides clerical and administrative support and coordinates the patient care activities for physician
practice.
Responsibilities:
1. Ensures accuracy of patient's information, including demographics and insurance.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
4. Registers, verifies and schedules patient appointments, testing, and referrals.
5. Reschedules cancelled, no show, tickler appointments.
6. Processes record requests, including the copying, billing, charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Presents a professional appearance and image.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.
Other Information:
Required: MS Outlook, Data Entry, Excellent Communication Skills (written and verbal).
Minimum Experience: six months
Desired: Practice Management System experience, Medical office experience, MS Excel.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Company: Nuvance Health Med Practice PC
Org Unit: 1837
Department: Gastroenterology NY North
Exempt: No
Salary Range: $17.20 - $30.44 Hourly
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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