Medical Receptionist/Patient Concierge Representative

Full time, Evening shift

Job Description

The patient concierge role is the first face seen by patients. This role requires someone with a 'can do' attitude. No task is too small and flexibility with time is essential. The role will most likely cover the evening shift from 11am-7pm, but the ideal candidate would be available for any 8-hour shift between 8am-8pm, Monday through Friday. Some Saturdays will be available to achieve overtime.

ResponsibilitiesProvide exceptional customer service to patients.Perform data entry tasks accurately.Manage patient scheduling efficiently.Handle front desk duties and administrative support.Manage schedules for physicians using electronic medical records (EMR).Communicate effectively with patients and staff.Support healthcare and hospitality services.Essential SkillsCustomer service experienceProficiency in data entryExperience with patient schedulingStrong communication skillsExperience managing schedules for physicians using EMRBackground in healthcare, hospitality, and administrative supportAdditional Skills & QualificationsPrevious experience working in a medical office as a front desk or patient associateExperience working in a hospitality setting where great customer service was requiredWork Environment

This position is on-site at a plastic surgery office. The role is full-time, 40 hours a week, Monday through Friday. Compensation will commensurate with experience, with a 90-day probationary period for performance. The office is busiest from September to May, offering 40 hours per week. During the slower summer months from June to August, 20 hours per week are guaranteed, with the possibility of up to 40 hours. The work environment promotes a balance of life and offers team-based incentives for achieved results.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.