Clinic: Advanced Physical Therapy
Position: Medical Receptionist
Location: Grosse Pointe Woods, Michigan
Employment Type: Part-Time
Experience: 1+ Years preferred
Who We Are:
Advanced Physical Therapy has proudly served the Metro Detroit area for over 27 years. Our philosophy is to deliver the highest quality therapy through hands-on, personalized care and education. Our team of seasoned, licensed physical therapists develops individualized treatment plans based on each patient’s unique needs.
Our personalized approach ensures patient comprehension, enhances proper treatment progression, and secures the best outcomes for our patients. If you are passionate about delivering exceptional care and thrive in a supportive and friendly environment, we invite you to join our dedicated team of clinical experts.
What You’ll Do:
We are seeking a motivated and enthusiastic Medical Receptionist to join our fun and energetic outpatient orthopedic clinic. In this dual role, you will manage front office operations and assist with physical technician duties, ensuring an excellent experience for our patients.
• Greet patients and provide outstanding customer service
• Coordinate care for each patient from initial evaluation to discharge
• Answer phones and manage electronic scheduling
• Perform data entry and verify insurance benefits
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Handle administrative tasks, including faxing, filing, and other duties as assigned
• Assist physical therapists with patient care and administer hot and cold packs
• Maintain therapy equipment and ensure a clean, neat clinic environment
What You Have:
• High school graduate or equivalent
• 1+ years of previous medical front office experience preferred
• Excellent telephone skills and proficiency in Word and Excel
• Experience with medical software preferred
• Flexibility with work hours and availability
• Attention to detail with great time management and organizational skills
• Team player attitude with an energetic focus on excellent customer service
What You’ll Get:
• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive
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Candidates must clear a satisfactory background check, which may include a criminal, credit, motor vehicle report, licensure, employment verification, as well as clear government exclusions, and drug screen, depending upon position offered.
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Application FAQs
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