Job Description + Greeting, making appointments, and checking patients in and out for each doctor + Greets patients upon their arrival to the office. + Verifies patient information and confirms insurance information and referral status/authorizations. + Obtains and retains knowledge of insurance company participation and requirements. + Registers patients correctly and completely in computer, providing consistency for patient listing and billing information. + Answers general questions for patients following established guidelines. + Prints route slip for appropriate resource to proper location. + Schedules all in-office appointments per recalls on route slips. + Maintains awareness of schedule and problem solves when needed. + Collects payments from patients and correctly balances all collected monies against receipts. + Answers questions regarding insurance billing and office financial policies. + Generates and dispenses tokens for the Patient Portal for every patient. + Enters recalls in computer for future appointments. + Assists patients as needed with calling for transportation, writing checks, dialing phone numbers, etc. + Directs patients to appropriate locations- main waiting room, optical, restrooms, ASC, etc. + Maintains the goal of providing the highest level of customer service to patients. + Assists in maintaining work area and reception area including making coffee, organizing magazines, picking up trash on floors… + Basic understanding of phone etiquette, understanding how to differentiate inner-office or outer-office calls; able to transfer calls successfully to the correct department. + Takes initiative when there is a task that needs to be completed. Does not remain idle when there is work to be done. + Ensures confidentiality of medical records and patient information Qualifications + Min 6 months healthcare experience that's patient facing - can be front desk as long as it's high call volume. + Understand how patient insurance & scheduling work + 1 year total customer service experience Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lakewood,CO. Application Deadline This position is anticipated to close on Feb 23, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.