Ironwood, MI
24 days ago
MEDICAL RECEPTIONIST - IRONWOOD CLINIC
Back MEDICAL RECEPTIONIST - IRONWOOD CLINIC Category: Office Support Services Location: Ironwood, MI Job Schedule: FULLTIME Job Number: 57481 Apply To Job

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Ironwood Hospital in Ironwood, MI is seeking a MEDICAL RECEPTIONIST to join our team!

Duties Include: 

Provides leadership and direction to the reception team.Responsible to complete staff schedule and time keeping in a timely fashion. Adjusts staffing appropriately based on clinic needs, volumes and staff requests.Provides instruction to staff regarding software changes, operational processes and EMR usage.Assists in providing direction, coaching and delegation of tasks to patient access team staff.Assesses performance of other receptionists, assesses quality of service, and plans performance improvement activities.Greets, registers and assists patients in a professional manner.Efficiently schedules patient appointments according to established parameters as defined by office policy and procedure.Obtains and maintains complete and accurate registration records.Answers all phone calls, providing routine information to callers and transfers calls to appropriate individual in a courteous and professional manner.

HOURS: This position is Full Time; 1.0 FTE or 80 hours per pay period

Experience/Qualifications

Ability to work collaboratively and effectively with patients, employees and the public.Ability to establish priorities and coordinate work activitiesExcellent written and oral communication skills with a high degree of professionalism.Ability to anticipate, and willingly accept, the need for change.Ability to work independently, with minimal supervision, under pressure, with time constraints.Ability to maintain confidentiality

Employee Benefits

Full benefits packages available for part- and full-time status.PTO accrual from day one!Generous retirement plan with match available.Wellness program for employees and their families.


Aspirus Ironwood Hospital includes a 25-bed critical access hospital, multi-specialty clinic, satellite clinic in Wisconsin, surgical clinic, walk-in clinic and a home health agency. Ironwood's service area covers approximately 30,000 people. The hospital has a 4 bed ICU, 3 bed OB unit, and 4 surgical units. The emergency department is staffed 24/7 with ER physicians, with approximately 12,000 visits annually. The hospital's inpatient census is 10 patients per day. The outpatient clinic has over 50,000 visits annually.

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 19 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here to learn more about Ironwood, Michigan

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