Medical Receptionist (Phoenix)
JFCS Administration
Welcome page Returning Candidate? Log back in! Medical Receptionist (Phoenix) Location US-AZ-Phoenix Job ID 2023-5241 # Positions 1 Category Administrative/Clerical Type Regular Full-Time Overview Phoenix Healthcare Clinic
Client Representative (Medical Receptionist): The Client Representative will act as the front-desk agent for the clinic, providing clerical and intake support necessary for the effective provision of services to clients.
Responsibilities Inquires about the client’s health and wellness needs and assist in coordinating those primary care or other supportive services with appropriate JFCS staff or external parties to ensure the client’s whole health is addressed.Communicate with JFCS staff as necessary to ensure coordination and follow-through for clients in need of primary care services.Schedules client appointments, verifies insurance eligibility when circumstances require, and obtains required authorizations.Obtains initial client inquiry information and processes according to office procedures and contract requirements.Establishes good working relationships with all referral sources and case managers, while assisting clinical staff when appropriate in obtaining interpreter services.Scans and imports all related case material in a timely manner and according to agency procedures.Inputs client information and clinical record from referrals into computer billing system for all client accounts.Updates computer client file with changes in address, phone number, fee, or any other pertinent information.Assists clinical staff in processing appropriate paperwork.Monitors services provided to clients through the computer and inputs appointment data for appointment scheduling.Answers and coordinates all incoming calls to ensure that calls and clients are taken care of in an effective manner.Creates and maintains client electronic charts.Schedules initial assessments as appropriate. Qualifications Verifiable High school diploma or equivalent accredited GEDPrevious work experience in a position requiring significant public contact, preferably in a medical office, computer use, office organization skills, and ability to type 45 wpm.Bilingual Spanish-English preferredExceptional attendance is mandatory in this position, as continuous front desk and phone coverage is critical to daily operations.About JFCS:
Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.
Benefits of Working with JFCS:
Bonus Programs for both full-time and part-time employees.FREE Primary HealthCare to all employees and every member of their household, regardless of relationship. This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth.Generous Employee Referral Bonuses for both the new-hire and the referring employee.Bilingual Salary Differential (English-Spanish)Flexible Scheduling and Telehealth Flexibility for many positions.401(k) Retirement Plan, with Company MatchWe offer tuition and clinical license reimbursement.Numerous professional development and career growth opportunities.Generous paid time off / sick time allocationsComprehensive Employee Benefits package, including medical, vision, & dental. Plan choices include PPO, HAS, FSA. Optional STD, LTD, AD&D Life Insurance, as well as Pet Insurance.Wellness CoachingEmployee Assistance ProgramEligibility for Loan Forgiveness Programs in many positions. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQsSoftware Powered by iCIMS
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