The Medical Records Specialist I, RCM provides administrative support to the billing department by carrying out responsibilities in some or all of the following functional areas: medical records, reception, physician orders as assigned. In this role, you will report to the Authorization Manager, RCM.
Duties/Responsibilities:
Complies, verifies, and files medical records
Completes receptionist duties as assigned and all other duties as assigned
Verifies and tracks physician orders and informs management of late orders and need for more action on orders
Receives/ processes visit notes, orders and any other required documentation
Tracks issues with medical records through the appropriate workflow and notifies correct departments of issues
Distributes emails/memos as directed
Responds to requests for information via email, mail, fax, and all other correspondence
Faxes orders, processes orders in appropriate EMR
Verifies accurate requirements are met for orders and records
Strives to increase productivity
Demonstrates accuracy and thoroughness
Responds promptly to internal and external customer’s needs
Process EOE, consent and other workflow as required
Other duties may be assigned
Required Skills/Abilities/Knowledge:
Excellent verbal, written and computer communication skills
Able to communicate across all levels of field level leadership within company
Excellent organization, attention to detail, and problem solving
Able to multi-task throughout the course of work, while maintaining accuracy
Able to effectively deal with change
Able to complete tasks within specific timetables
Able to successfully interact with people in face-to-face situations as well as by telephone in a professional and effective manner, excellent customer service to internal and external customers
Education/Experience/Licenses/Certifications:
Graduate of accredited high school or GED
Minimum of one-year experience in an office setting required
Medical, Dental, and Vision Insurance
Paid Time Off and Paid Sick Time
401(k)
Referral Program
Pay Range: $17.00 - $20.00 / hour
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.