Medical Scheduler
Robert Half Office Team
Description
Robert Half is looking for a Medical Scheduler to join our client in the healthcare industry in NE Portland, Oregon. As a Medical Scheduler, your key responsibility is to manage and coordinate patient appointments and patient communication, ensure efficient usage of the appointment schedule software, and deliver exemplary customer service.
Responsibilities:
• Efficiently managing inbound calls and patient inquiries
• Coordinating and scheduling patient appointments using Epic EMR
• Demonstrating adaptability in adjusting patient schedules and appointments as necessary
• Utilizing CRM to maintain and update patient records and appointment details
• Providing top-notch customer service while interacting with patients
• Assisting patients with their queries and concerns related to their appointments and schedules
• Ensuring accurate and up-to-date patient records are kept in the EHR system
• Monitoring patient accounts and taking necessary actions based on their status.
Requirements
Requirements:
• Experience in answering inbound calls and providing information.
• Familiarity with Epic Electronic Medical Records (EMR) system.
• Skilled in scheduling appointments, including patient appointments.
• Ability to assist patients with their queries and concerns efficiently.
• Knowledge in using scheduling software for managing appointments.
• Excellent customer service skills to ensure high-quality patient care.
• Must be easily adaptable to changes in scheduling and other job-related tasks.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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