The role of a Medical Scientific Liaison (MSL) is to be a therapeutic area scientific expert, responsible for proactively or reactively discussing our products, treatment trends incl. unmet medical needs, scientific insights, studies and projects with Leading Specialists (LS). The MSL provides fair, balanced, objective, scientific information and education to health care professionals on a peer-to-peer basis and to internal partners, as required by scientific and business needs. The MSL executes activities described in the country specific MAF plan / MSL activity plan. Through strategic and key stakeholder engagement, the MSL builds and maintains external relationships with leading specialists and represents the primary MAF contact. In addition, the MSL captures and logs external medical insights and use these insights to inform the medical affairs - and CVT strategy. The MSL should be aware of company goals, strategy, and results at country/region level. The MSL role has a predominantly external/field focus.
The job holder of the role will >
to demonstrate a long-term commitment for medical affairs bearing in mind that the role of MSL is based on a track record of success with consistent satisfactory performance on both the achievement of objectives as well as on the attitude and behaviors demonstrated
to establish and to effectively cultivate a solid long-term network of LS within the therapeutic area (as measured by corresponding KPIs) and to be genuinely recognized by these leading specialists as a trusted counterpart and a collaborative partner
to be able to quickly obtain insights and to identify emerging scientific concepts and its potential future clinical implications
to have an extensive medical and scientific product and disease knowledge within the therapeutic area
to demonstrate strategic capabilities in order to translate the medical affairs strategy into impactful region/country specific tactics
to have the ability to identify and to act upon new strategic opportunities in the healthcare landscape, to lead multiple projects independently and to pro-actively create, to lead and to execute stakeholder plans in collaboration with internal partners
to perform related duties as assigned by the supervisor
to maintain compliance with all company policies and procedures
Scientific knowledge
to serve as resource for scientific information, clinical research activity, healthcare landscape and emerging scientific trends within therapeutic area, with demonstration of continuously updated knowledge in these key areas
to represent the primary MAF contact for the leading specialists and to be considered and recognized as trusted scientific partner while building positive reputation of the company and of the MSL team
to ensure understanding of current scientific landscape through self-driven learnings internal/external trainings and the collection and logging of medical insights
to support the Medical Advisor in the organization of advisory boards and participate/contribute as appropriate
External stakeholder management
to be accountable as well as to strategically map, identify, profile and prioritize thought LS in line with the medical plan goals
to develop and to maintain credible peer-to-peer collaborations and relationships with key LS in the assigned therapeutic area
to be accountable for defining, planning and integrating MSL activities into x-functional account plan tailored to the LS’ and product-strategic needs x-functional account planning
to be responsible for executing the MSL activity plan in alignment with medical advisor and cross-functionally
to identify needs and gaps for medical education contents/formats (e.g. through MESC process) or for related medical projects and to ensure their implementation
to communicate reactively ongoing research including our pipeline, research and development programs and other relevant information
Internal stakeholder management
The MSL is required to build and to maintain relationships with the District Manager, Sales Reps, Key Account Manager, Health Economy Experts, Clinical Research Associate and any other field-based functions in their area
The MSL is expected to take a proactive approach to develop these relationships and is required to have an introductory meeting with all relevant functions within a few weeks of starting its role
to lead medical representative in the cross-functional account-planning activities by sharing gained insights and updating Sales colleagues on MSL activities for LS
to feed key insights back to Medical Advisor, Medical Manager, Medical Lead as well as to inform about their strategies
to act in close strategic collaboration with the medical advisor
to receive investigator proposals for IISs and to contribute to Medical Affairs department internal decision-process - if appropriate and in collaboration with the medical advisor
Data/information generation activities
to collaborate with GCO and clinical research organizations (CROs) in feasibility, PI/ site selection, management, and issue resolution for RD clinical trials and MAF studies - if appropriate and in collaboration with the medical advisor
to support the execution of HEMAR projects and/or Real World Data studies/projects
to lead the customer interaction communication for customer support requests (e.g. educational grants, quality improvement grants, investigator-initiated studies) and to ensure appropriate and timely internal discussions for proper follow-up
to perform field/customer implementation of expanded access programs and risk management programs (in collaboration with the Medical Advisor)
Data/information dissemination activities
to proactively communicate relevant scientific information in accordance with health care compliance guidelines
to respond to unsolicited scientific queries from customers for approved products and products/indications in development, based on Medical Affairs and Medical Information documents
to use digital technologies and new media in order to support compliant proactive and reactive communication
to provide impactful external presentations in line with the medical affairs tactical plan
to act in full compliance with JJ Credo and HCBI principles in order to preserve trust and reputation towards HCPs and patients using Janssen products
to ensure that safety reporting requirements (timely AE/PQC reporting) as set out in company policies and in SOP’s (Standard Operating Procedures) are correctly met
to complete all trainings, documentation and administrative requirements in a timely, accurate and compliant manner.
The role of a Medical Scientific Liaison (MSL) is to be a therapeutic area scientific expert, responsible for proactively or reactively discussing our products, treatment trends incl. unmet medical needs, scientific insights, studies and projects with Leading Specialists (LS). The MSL provides fair, balanced, objective, scientific information and education to health care professionals on a peer-to-peer basis and to internal partners, as required by scientific and business needs. The MSL executes activities described in the country specific MAF plan / MSL activity plan. Through strategic and key stakeholder engagement, the MSL builds and maintains external relationships with leading specialists and represents the primary MAF contact. In addition, the MSL captures and logs external medical insights and use these insights to inform the medical affairs - and CVT strategy. The MSL should be aware of company goals, strategy, and results at country/region level. The MSL role has a predominantly external/field focus.
The job holder of the role will >
to demonstrate a long-term commitment for medical affairs bearing in mind that the role of MSL is based on a track record of success with consistent satisfactory performance on both the achievement of objectives as well as on the attitude and behaviors demonstrated
to establish and to effectively cultivate a solid long-term network of LS within the therapeutic area (as measured by corresponding KPIs) and to be genuinely recognized by these leading specialists as a trusted counterpart and a collaborative partner
to be able to quickly obtain insights and to identify emerging scientific concepts and its potential future clinical implications
to have an extensive medical and scientific product and disease knowledge within the therapeutic area
to demonstrate strategic capabilities in order to translate the medical affairs strategy into impactful region/country specific tactics
to have the ability to identify and to act upon new strategic opportunities in the healthcare landscape, to lead multiple projects independently and to pro-actively create, to lead and to execute stakeholder plans in collaboration with internal partners
to perform related duties as assigned by the supervisor
to maintain compliance with all company policies and procedures
Scientific knowledge
to serve as resource for scientific information, clinical research activity, healthcare landscape and emerging scientific trends within therapeutic area, with demonstration of continuously updated knowledge in these key areas
to represent the primary MAF contact for the leading specialists and to be considered and recognized as trusted scientific partner while building positive reputation of the company and of the MSL team
to ensure understanding of current scientific landscape through self-driven learnings internal/external trainings and the collection and logging of medical insights
to support the Medical Advisor in the organization of advisory boards and participate/contribute as appropriate
External stakeholder management
to be accountable as well as to strategically map, identify, profile and prioritize thought LS in line with the medical plan goals
to develop and to maintain credible peer-to-peer collaborations and relationships with key LS in the assigned therapeutic area
to be accountable for defining, planning and integrating MSL activities into x-functional account plan tailored to the LS’ and product-strategic needs x-functional account planning
to be responsible for executing the MSL activity plan in alignment with medical advisor and cross-functionally
to identify needs and gaps for medical education contents/formats (e.g. through MESC process) or for related medical projects and to ensure their implementation
to communicate reactively ongoing research including our pipeline, research and development programs and other relevant information
Internal stakeholder management
The MSL is required to build and to maintain relationships with the District Manager, Sales Reps, Key Account Manager, Health Economy Experts, Clinical Research Associate and any other field-based functions in their area
The MSL is expected to take a proactive approach to develop these relationships and is required to have an introductory meeting with all relevant functions within a few weeks of starting its role
to lead medical representative in the cross-functional account-planning activities by sharing gained insights and updating Sales colleagues on MSL activities for LS
to feed key insights back to Medical Advisor, Medical Manager, Medical Lead as well as to inform about their strategies
to act in close strategic collaboration with the medical advisor
to receive investigator proposals for IISs and to contribute to Medical Affairs department internal decision-process - if appropriate and in collaboration with the medical advisor
Data/information generation activities
to collaborate with GCO and clinical research organizations (CROs) in feasibility, PI/ site selection, management, and issue resolution for RD clinical trials and MAF studies - if appropriate and in collaboration with the medical advisor
to support the execution of HEMAR projects and/or Real World Data studies/projects
to lead the customer interaction communication for customer support requests (e.g. educational grants, quality improvement grants, investigator-initiated studies) and to ensure appropriate and timely internal discussions for proper follow-up
to perform field/customer implementation of expanded access programs and risk management programs (in collaboration with the Medical Advisor)
Data/information dissemination activities
to proactively communicate relevant scientific information in accordance with health care compliance guidelines
to respond to unsolicited scientific queries from customers for approved products and products/indications in development, based on Medical Affairs and Medical Information documents
to use digital technologies and new media in order to support compliant proactive and reactive communication
to provide impactful external presentations in line with the medical affairs tactical plan
to act in full compliance with JJ Credo and HCBI principles in order to preserve trust and reputation towards HCPs and patients using Janssen products
to ensure that safety reporting requirements (timely AE/PQC reporting) as set out in company policies and in SOP’s (Standard Operating Procedures) are correctly met
to complete all trainings, documentation and administrative requirements in a timely, accurate and compliant manner.
Professional
Scientific degree: Medical Doctor, Pharmaceutical or Natural Science university degree (with MD/PhD being an additional asset)Good knowledge of the therapeutic area, strong understanding of scientific research, clinical trial design/conduct and interpretation of medical/scientific data (scientific acumen)Ability to work with clinical scientific data in order to translate these into relevant information for the clinical practice of the HCP and patients (clinical acumen)Good knowledge of Pharma industry and Health Care EnvironmentMin. 1-3 years related work experienceFluency in English and German Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customersPersonal
Customer centricity and strong external focusStrong business acumen with sense of urgencyEffective collaboration and strong networking skills, ability to build professional relationships with internal and external stakeholdersPositive dissatisfaction and aspiration to beat the oddsEffective communicator with strong influencing skills and ability to discuss data (e.g. study results) with HCPs on a peer-to-peer levelStrategic thinking and analytical skillsAccountability and excellence in executionHigh learning agility and open mindset for changeWinning mindset and motivated to work in a high performing teamIntegrity MindsetProfessional
Scientific degree: Medical Doctor, Pharmaceutical or Natural Science university degree (with MD/PhD being an additional asset)Good knowledge of the therapeutic area, strong understanding of scientific research, clinical trial design/conduct and interpretation of medical/scientific data (scientific acumen)Ability to work with clinical scientific data in order to translate these into relevant information for the clinical practice of the HCP and patients (clinical acumen)Good knowledge of Pharma industry and Health Care EnvironmentMin. 1-3 years related work experienceFluency in English and German Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customersPersonal
Customer centricity and strong external focusStrong business acumen with sense of urgencyEffective collaboration and strong networking skills, ability to build professional relationships with internal and external stakeholdersPositive dissatisfaction and aspiration to beat the oddsEffective communicator with strong influencing skills and ability to discuss data (e.g. study results) with HCPs on a peer-to-peer levelStrategic thinking and analytical skillsAccountability and excellence in executionHigh learning agility and open mindset for changeWinning mindset and motivated to work in a high performing teamIntegrity Mindset