Description The Robert Half Healthcare Practice is working with a notable healthcare organization in the Indianapolis area to add a Secretary to their office team. The ideal candidate will have strong administrative and communication skills. Hours: Monday - Friday 7:30am - 3:30pm Responsibilities for the position include the following: + Provide exceptional customer service, greeting guests and patients warmly and professionally, and answering the door and utilizing the electronic door release system. + Manage a high volume of incoming calls, answering phones promptly, directing calls appropriately, and taking detailed messages. + Process and distribute incoming and outgoing mail, including patient mail, and handle UPS/FedEx package deliveries. + Maintain and update the on-call list via email distribution, ensuring accurate and timely communication. + Utilize Excel spreadsheets for various administrative tasks, including data entry and report generation. + Prescreen calls, specifically focusing on following up with patients 7 days post-admission for check-ins. + Receive and process patient-related information from the hospice department, accurately scanning and filing documents. Requirements + HS Diploma/GED Required + Requires up to 3 years relevant experience (in a healthcare setting a plus) + Proficiency in Microsoft Office Suite + Must have experience in the Jabber phone system + EMR: Cerner, NetSmart (preferred but not required) + Must be able to deescalate difficult calls TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .