JOB TITLE: Medical Secretary DEPARTMENT: Gastroenterology STATUS: Full time, non-exempt LOCATION: 243 North Rd Poughkeepsie, NY REPORTS TO: Practice Director SHIFT/CORE HOURS: Monday through Friday,8:30AM -5:00PM Exciting Careers Await at Premier Medical Group! Who We Are We are a physician-owned, multi-specialty medical practice with strong roots in the Hudson Valley. At Premier Medical Group, we are dedicated to delivering outstanding, quality healthcare across our community and beyond. Our large and diverse network is comprised of over 500 dedicated team members working across 16 locations, including a robust team of 100 providers offering care in 14 distinct specialties. We pride ourselves on delivering the latest in advanced diagnostic and therapeutic services, compassionate care, and a team-oriented approach. If you're passionate about making a difference and being part of a team committed to improving community health, we want YOU to join us! Who You Are You're a compassionate and results-oriented individual who thrives in a patient-centered healthcare environment! You're a skilled communicator, effortlessly connecting with patients, colleagues, physicians, and the public. You possess strong critical thinking abilities and a positive outlook, tackling challenges with creativity and flexibility. You're eager to contribute to the success of Premier Medical Group, embracing the opportunity to travel to different locations within our network as needed. • Comprehensive Medical, Dental, and Vision Coverage • Voluntary Benefits (e.g., life insurance, disability) • 22 paid time off days (including holidays) at start, with growth over time • 401(k) with up to 5% Employer Contribution/Profit Sharing • Education Assistance • Employee Assistance Program (EAP) for mental health and wellness support • ...And Much More! The Medical Secretary provides assistance to the physician and the patients, which includes answering phones, preparing charts and scanning documents into the EMR system. The Medical Secretary exhibits strong organizational skills and works collectively with physicians, clinical staff and administration. DUTIES AND RESPONSIBILITIES: + Answers patient calls for the physician taking detailed messages + Sends out new patient packets to patients making their first appointment and reminds them to request their previous medical records. + Schedules and confirms appointments. This includes new consults which consist of entering all patient demographic information prior to the office visit and mailing out a packet of paperwork for the patient to fill out prior to the scheduled visit. + Examines future schedules to insure adequate availability of routine and urgent visits. + Sends reminder letters to patients for primary care and chronic care needs as well as timely routine checks and preventative care. + Processes outgoing referrals and enters them in Medent log. + Sends clinical and demographic patient data to referral specialist and tracks responses. + Obtains records and ensures referral is received from patient’s PCP for specialty appointments. + Enters all internal and external documents into the EMR system or sends them to medical records to be scanned. + Receives all records from hospitals , urgent visit clinics, rehab facilities and other agencies, sends them to providers to review and notifies them via triage + Contacts patients for reporting purposes. + Sends educational and self-help information to patients when requested by the provider or the patient + Sends monthly recalls to patients. + Performs clerical duties such as faxing and mailing scripts, physician’s orders and progress notes. + Assist with any PCMH tasks assigned. + Other duties as assigned. EDUCATION AND EXPERIENCE + Minimum of a High School diploma; Associates Degree preferred. + One to three years of relevant experience and/or training. + Electronic Medical Record experience preferred. QUALIFICATIONS & REQUIREMENTS + Strong organizational skills. + Excellent attention to detail + Strong verbal and written communication skills. + Able to work independently on assigned tasks as well as to accept direction on given assignments. + Able to work collectively with administration and staff. + Able to maintain highest level of confidentiality. + Travel to any of the Premier Medical Group locations may be necessary upon request.