Job Description:

Job Title: Medical Service Clerk

Location: Springfield, MO

Department: Psychiatry

Employment Type: Full-time

Job Summary:
Do you have a knack for administrative tasks and a heart for helping clients navigate the healthcare landscape? Consider joining our team as a Medical Service Clerk! By combining your keen communication skills with meticulous attention to detail, you'll collaborate closely with nursing teams, clients, and external agencies to organize medical records, distribute mail, and run daily reports.

Your contributions extend beyond the basics, too – from arranging virtual meetings to maintaining caseload reviews, you'll foster connections within our organization, ultimately enriching the care we deliver.

With roots firmly planted in Springfield, MO, our agency welcomes applicants excited to bring their talents to our growing community.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
· Request medical records from external sources for nursing teams and clients
· Submit referral forms for services outside the psychiatry department
· Send daily reports to enhance communication between scheduling and clinical staff
· Schedule virtual care rooms for psychiatry offices
· Assist in various clerical tasks, like faxing, composing client letters, transferring clients, and generating caseload reviews
· Sort and distribute mail to the clinical team
· Set up virtual meetings as needed for audio/video psychiatry appointments and conferences
· Perform other tasks as directed by your supervisor

Education, Experience, and/or Credential Qualifications:
· High school diploma or equivalent (required)
· Administrative experience in an office setting (preferred)

Keywords: Medical Service Clerk, Administrative Support, Healthcare Administration, Psychiatry, Client Services, Medical Records, Clerical Tasks, Virtual Meetings, Springfield MO, Full-time

Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.